Poor service

I just spoke to the lady at GERMATIC (Christine).

She confirmed that all parts just arrived - except for 2…the grill and plate.

I want to know WHEN these parts were ordered?

Surely, you cannot be telling me after FOUR WEEKS, going for FIVE WEEKS, you waiting on these parts?

This is the part that’s most obvious that got damaged in the accident and should’ve been one, if not the FIRST part to order.

Why can they not escalate this issue with the “supplier”, is what goes BEYOND frustration!!!!

And NO…as much as I am stranded for transport, I WILL NOT DRIVE A CAR THAT IS NOT FULLY FIXED!!! IMAGINE!!!

SOMEONE HAS TO TAKE ACCOUNTABILITY FOR THEIR NON-COMPLIANCE AND I WANT TO KNOW WHERE THE DELAY WAS!!!!