GP
Gerald's Pass and Go Driving school
Unclaimed Business
GP
Gerald's Pass and Go Driving school
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Other
#2NPS Score
0Unlikely
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceGH
Gerald H
1 reviews | Active since Jan 2020
19 Jul 2024, 07:09
Best Driving School
I can Recommend this Driving School to anybody who wants a learners or licence.a. Very proffesional. I got my EB Learners and Licence within 3 weeks. Gerald and his team is very helpfull and made the whole proses easy.
Helpful (0)
|Replies (0)GH
Gerald H
1 reviews | Active since Jan 2020
19 Jul 2024, 07:09
Best Driving School
I can Recommend this Driving School to anybody who wants a learners or licence.a. Very proffesional. I got my EB Learners and Licence within 3 weeks. Gerald and his team is very helpfull and made the whole proses easy.
0
Replies (0)TR
Theunette R
1 reviews | Active since Jan 2020
27 Jul 2022, 12:59
Beware!!!!!!!!
Please be aware of this person. The minute you as a paying client is not happy with his service he tend to get awfully rude. He restrict my daughter from getting her drivers licence by making fake bookings in rural areas not even close to our city. We had to drive there and she had to cancelled the appointment before she could make another one. When ask him about that he laughed in my ears and swear at me. Please make sure where you spend your money
Helpful (0)
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Theunette R
1 reviews | Active since Jan 2020
27 Jul 2022, 12:59
Beware!!!!!!!!
Please be aware of this person. The minute you as a paying client is not happy with his service he tend to get awfully rude. He restrict my daughter from getting her drivers licence by making fake bookings in rural areas not even close to our city. We had to drive there and she had to cancelled the appointment before she could make another one. When ask him about that he laughed in my ears and swear at me. Please make sure where you spend your money
0
Replies (0)RvdW
Richard van der Wath
1 reviews | Active since Jan 2020
10 Apr 2021, 10:30
Utter disrespect for customers - avoid at all cost!
I’ve received the worst possible customer service from Gerald. Once he has received your money, and if there is any disagreement, he exhibits very immature behaviour and throws personal insults to his paying customers. This happened to me and can be seen in his replies to complaints on his Facebook page. My advice for those considering Gerald’s Pass and Go for EC and Motorcycle licenses is to stay away! What he doesn’t disclose is that he will outsource these lessons to other driving schools and then charge you a premium. Background: I prepaid Gerald R 9 150 for an EC and Motorcycle license package. My most pressing need was an EB license, and I saw his adverti*****t at Lynnwood Trailers & Leisureworld. Whilst going through the trouble of the licensing process, I figured I might just as well do an EC and Motorcycle and get it over with. Gerald assured me that he offers both EC (code 14 truck) and Motorcycle training. First mistake: there’s no contract/document that clearly states what is included in the package (how many lessons by who, where the tests will be, etc.) I can’t complain about his service for the learners. He provided the K53 material, sample tests and provided clarity when I had questions. Problems started when it was time for doing the practical lessons. Both the motorcycle and truck lessons were outsourced to other driving schools. This should have been disclosed to me before signing up, but instead Gerald created the impression that his driving school did offer these services. After the first EC driving session (in an open veld next to Stormvoël with an instructor more on his phone than giving training) I complained to Gerald that I’m not happy with the level of EC instruction. Also, the lesson has not been paid for when I arrived and I had to wait for Gerald to be contacted to request payment (this happened for most of the subsequent lessons). He assured me he will personally provide the last three lessons, but he was rather irritated that I dare complain. As the time to my test approached Gerald kept on not pitching for booked lessons so I received training from Matlala’s instructor every time. By the time there were only 5 days before my test, I had done only one public road exercise and received no K53 training. So I insisted that Gerald still owes me his promised three lessons. Eventually he did two lessons with me, and to be honest he too was quite disengaged and showed no real interest in assisting me to the standards required to pass the test. He would often allude the only way to pass at Temba (Hammanskraal where my test was booked) is with a bribe, which explains why he showed no real interest in my progress. The day before my test he suddenly informed me that I should bring R1050 cash with me to the test the next day. When I enquired, he informed me it is for the additional three lessons! Naturally I was not too impressed because again this should have been disclosed before the said lessons, and Gerald did not actually do the three lessons he promised. Nevertheless, I agreed to pay the amount by EFT the next month. This caused Gerald to become aggressive, and he threatened me (together with personal insults and name calling that he that he will not allow me to do the test if I do not settle the amount by the next day. So I decided I will not stand for this horrendous treatment or be blackmailed, and forfeited both my EC and Motorcycle test. If only I had done a bit more research on Driving School reviews beforehand, I would have seen that Geralds’ Pass and Go has one of the lowest customer review scores, and he personally insults customers that give negative reviews. I have learned an expensive lesson (at a cost of R 9 150!), and have subsequently signed up for an EC license at a driving school that treats their customers with respect.
Helpful (0)
|Replies (0)RvdW
Richard van der Wath
1 reviews | Active since Jan 2020
10 Apr 2021, 10:30
Utter disrespect for customers - avoid at all cost!
I’ve received the worst possible customer service from Gerald. Once he has received your money, and if there is any disagreement, he exhibits very immature behaviour and throws personal insults to his paying customers. This happened to me and can be seen in his replies to complaints on his Facebook page. My advice for those considering Gerald’s Pass and Go for EC and Motorcycle licenses is to stay away! What he doesn’t disclose is that he will outsource these lessons to other driving schools and then charge you a premium. Background: I prepaid Gerald R 9 150 for an EC and Motorcycle license package. My most pressing need was an EB license, and I saw his adverti*****t at Lynnwood Trailers & Leisureworld. Whilst going through the trouble of the licensing process, I figured I might just as well do an EC and Motorcycle and get it over with. Gerald assured me that he offers both EC (code 14 truck) and Motorcycle training. First mistake: there’s no contract/document that clearly states what is included in the package (how many lessons by who, where the tests will be, etc.) I can’t complain about his service for the learners. He provided the K53 material, sample tests and provided clarity when I had questions. Problems started when it was time for doing the practical lessons. Both the motorcycle and truck lessons were outsourced to other driving schools. This should have been disclosed to me before signing up, but instead Gerald created the impression that his driving school did offer these services. After the first EC driving session (in an open veld next to Stormvoël with an instructor more on his phone than giving training) I complained to Gerald that I’m not happy with the level of EC instruction. Also, the lesson has not been paid for when I arrived and I had to wait for Gerald to be contacted to request payment (this happened for most of the subsequent lessons). He assured me he will personally provide the last three lessons, but he was rather irritated that I dare complain. As the time to my test approached Gerald kept on not pitching for booked lessons so I received training from Matlala’s instructor every time. By the time there were only 5 days before my test, I had done only one public road exercise and received no K53 training. So I insisted that Gerald still owes me his promised three lessons. Eventually he did two lessons with me, and to be honest he too was quite disengaged and showed no real interest in assisting me to the standards required to pass the test. He would often allude the only way to pass at Temba (Hammanskraal where my test was booked) is with a bribe, which explains why he showed no real interest in my progress. The day before my test he suddenly informed me that I should bring R1050 cash with me to the test the next day. When I enquired, he informed me it is for the additional three lessons! Naturally I was not too impressed because again this should have been disclosed before the said lessons, and Gerald did not actually do the three lessons he promised. Nevertheless, I agreed to pay the amount by EFT the next month. This caused Gerald to become aggressive, and he threatened me (together with personal insults and name calling that he that he will not allow me to do the test if I do not settle the amount by the next day. So I decided I will not stand for this horrendous treatment or be blackmailed, and forfeited both my EC and Motorcycle test. If only I had done a bit more research on Driving School reviews beforehand, I would have seen that Geralds’ Pass and Go has one of the lowest customer review scores, and he personally insults customers that give negative reviews. I have learned an expensive lesson (at a cost of R 9 150!), and have subsequently signed up for an EC license at a driving school that treats their customers with respect.
0
Replies (0)CN
Charles N
1 reviews | Active since Jan 2020
8 Oct 2019, 21:10
No, just no.
Stay away from this dude and his driving school. Getting agitated with clients, and rude when not coming back to him when HE wants you to. How would one pass anything with you as an instructor if that is the way you treat clients? Seeing the other reviews, I am glad to add mine as well.
Helpful (0)
|Replies (0)CN
Charles N
1 reviews | Active since Jan 2020
8 Oct 2019, 21:10
No, just no.
Stay away from this dude and his driving school. Getting agitated with clients, and rude when not coming back to him when HE wants you to. How would one pass anything with you as an instructor if that is the way you treat clients? Seeing the other reviews, I am glad to add mine as well.
0
Replies (0)RS
Rudi S
1 reviews | Active since Jan 2020
28 Mar 2019, 11:44
PASS & GO is a NO-GO
I paid Gerald to assist me with my EB license. I received my learners and then had to start training for my EB drivers test. I went for my first lesson and we started with the alley docking. While practicing Gerald was not paying any attention to what I was doing and was constantly on his phone. He gave me no guidance at all and this was the end of the lesson. The second lesson was exactly the same, I think he actually spent more time on the phone this round and we only did alley docking (with no assistance from him). He made an appointment for my test but I told him them we need to have another lesson. He left the lesson for the morning of the test and tried showing me all the other routines a hour before I had to do the test. He sent me the pre-trip inspection information minutes before my test. He is a very poor instructor and I will never refer anybody to him. He has a real don't-care attitude. When I asked for a second test he charged me ludicrous amount and was not interested in assisting further. STAY AWAY!!!
Helpful (0)
|Replies (0)RS
Rudi S
1 reviews | Active since Jan 2020
28 Mar 2019, 11:44
PASS & GO is a NO-GO
I paid Gerald to assist me with my EB license. I received my learners and then had to start training for my EB drivers test. I went for my first lesson and we started with the alley docking. While practicing Gerald was not paying any attention to what I was doing and was constantly on his phone. He gave me no guidance at all and this was the end of the lesson. The second lesson was exactly the same, I think he actually spent more time on the phone this round and we only did alley docking (with no assistance from him). He made an appointment for my test but I told him them we need to have another lesson. He left the lesson for the morning of the test and tried showing me all the other routines a hour before I had to do the test. He sent me the pre-trip inspection information minutes before my test. He is a very poor instructor and I will never refer anybody to him. He has a real don't-care attitude. When I asked for a second test he charged me ludicrous amount and was not interested in assisting further. STAY AWAY!!!
0
Replies (0)MV
M V
1 reviews | Active since Jan 2020
9 Mar 2019, 17:23
Empty promises
Before paying for a package make sure exactly what you are paying for and what is included and excluded from the package. R228 for temp licence, R300 licence collection & delivery fee. Ask for a copy of the contract before you make the package payment. Combining of two packages - make sure what the requirements are for the package price of the combo to remain the same. Check the Website/facebook, whats app and contract clauses before you make a payment as info differs/ is unclear/ not specified.
Helpful (0)
|Replies (0)MV
M V
1 reviews | Active since Jan 2020
9 Mar 2019, 17:23
Empty promises
Before paying for a package make sure exactly what you are paying for and what is included and excluded from the package. R228 for temp licence, R300 licence collection & delivery fee. Ask for a copy of the contract before you make the package payment. Combining of two packages - make sure what the requirements are for the package price of the combo to remain the same. Check the Website/facebook, whats app and contract clauses before you make a payment as info differs/ is unclear/ not specified.
0
Replies (0)RC
Robert C
1 reviews | Active since Jan 2020
13 Mar 2018, 12:02
Driving instructor? More like Bribing instructor.
If I could've rated him a 0 then I would've. His service was and still is pure bull****. Constantly on his phone while driving, only responds to your messages 2 weeks later. Never communcates with you wether or not you have a driving test. Has a kak houding, and to top it all off, he buys licenses for pupils who don't want to get their licence the normal way.
Helpful (0)
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Robert C
1 reviews | Active since Jan 2020
13 Mar 2018, 12:02
Driving instructor? More like Bribing instructor.
If I could've rated him a 0 then I would've. His service was and still is pure bull****. Constantly on his phone while driving, only responds to your messages 2 weeks later. Never communcates with you wether or not you have a driving test. Has a kak houding, and to top it all off, he buys licenses for pupils who don't want to get their licence the normal way.
0
Replies (0)