German Spares Moot
1.8|5 reviews
MW
Michelle W
1 reviews | Active since Member
04 Oct 2021, 22:00
Sick selfish place stay far away
I am livid with this place. And i will be prioceeding with loss of income againts this place. My husband struggled for years to get a job and a week ago he started at a new job and it was a good job and thats the day our engine seized so i phoned this place to query a secondhand engine so my husband went to then to purchase a engine, he told them a suzuki li alto but they gave him a Celerio and it was a beautifull engine with extras only have 20000km on the clock and was any sales mans or womens dreams to present this item to their client., but the fact of the matter it was the wrong engine. BSo the next day they returned the engine and asked a refund so Natasha pointed to the big sighn that they dont do refunds and gave us a rngine thats old ungly dirty and ****ing oil everywhere, she is well aware my husband job is on the line we Asked several times for oyr refund but shr just dont care she dont wants to loose her commission because thats mos the right thing forr her to do and that is to want to send tge emgine to their shop mechanics and that it may take 14days to fix so guess what my husband lost the job and I really hope you sleep beter at night. This place should be banned from ever running a business and natasha should never deserve a salari in her life because she the reason that we will be homeless soon with my mother which is disabled
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Replies (212)German Spares Moot's replyOfficial
26 Oct 2021, 14:23We were more then happy to assist you with any problems that is why we supplied you with another engine and your husband was happy with the engine when he left my shop .We gave him a lot of discount to help him. We wanted to send our engine to our mechanic so he can give me a report on the engine that the engine is working 100% and we told your husband if he needs other parts we will do our best to assist him in the best way possible. If there is any other problems feel free to contact my manager on 0646274378.
Best regards,
German Spares Moot's reply26 Oct 2021, 14:23
Official
We were more then happy to assist you with any problems that is why we supplied you with another engine and your husband was happy with the engine when he left my shop .We gave him a lot of discount to help him. We wanted to send our engine to our mechanic so he can give me a report on the engine that the engine is working 100% and we told your husband if he needs other parts we will do our best to assist him in the best way possible. If there is any other problems feel free to contact my manager on 0646274378.
Best regards,
MW
Michelle W's updateReviewer Update
26 Oct 2021, 21:35Dont lie he was more than happy with the 1st engine you send him home with he wanted a refund when we noticed it was the wrong engine and your discount means sweet blou boggorol because your discount means we have to give you our old engine so there is no such thing as discount because even though my engine siezed that parts is still more worth than your R2000 discount and what about my rear wiper which he purchased the 1st time which you still havent given us. And so by the way once my husband requested a refund Natasha pointed her finger to the NO REFUND SIGN BUT FAILED TO MENTION ITS NO CASH REFUND EVERYONE COMPLAINS ABOUT YOU EACH AND EVERY PART SUPPLY ROLLS THEIR EYES WHEN GERMAN SPARES ARE MENTIONED YOU MUST CHECK YOUR REVIEWS JUSY GOOGLE AND HELLO PETER YOUR NAME YOULL BE AMAZED HOW MANY CLIENTS HATES YOU
MW
Michelle W's update26 Oct 2021, 21:35
Reviewer Update
Dont lie he was more than happy with the 1st engine you send him home with he wanted a refund when we noticed it was the wrong engine and your discount means sweet blou boggorol because your discount means we have to give you our old engine so there is no such thing as discount because even though my engine siezed that parts is still more worth than your R2000 discount and what about my rear wiper which he purchased the 1st time which you still havent given us. And so by the way once my husband requested a refund Natasha pointed her finger to the NO REFUND SIGN BUT FAILED TO MENTION ITS NO CASH REFUND EVERYONE COMPLAINS ABOUT YOU EACH AND EVERY PART SUPPLY ROLLS THEIR EYES WHEN GERMAN SPARES ARE MENTIONED YOU MUST CHECK YOUR REVIEWS JUSY GOOGLE AND HELLO PETER YOUR NAME YOULL BE AMAZED HOW MANY CLIENTS HATES YOU
German Spares Moot's replyOfficial
27 Oct 2021, 06:45We are sorry you feel that way . We did everything to help you , it seems there is a communication problem between you and your husband . If you need any further assistance please come and see the manager or contact her on 0646274378.
Best regards,
German Spares Moot's reply27 Oct 2021, 06:45
Official
We are sorry you feel that way . We did everything to help you , it seems there is a communication problem between you and your husband . If you need any further assistance please come and see the manager or contact her on 0646274378.
Best regards,
MW
Michelle W's updateReviewer Update
29 Oct 2021, 13:25Theres no communication problem between me and my husband. The only problem there is that Natasha is a liar & think people is stupid she lied to me, my husband and to my brother 3 diffrent stories
MW
Michelle W's update29 Oct 2021, 13:25
Reviewer Update
Theres no communication problem between me and my husband. The only problem there is that Natasha is a liar & think people is stupid she lied to me, my husband and to my brother 3 diffrent stories