Specialized is a waste of time

Today (6 july 2020) i noticed some technical issues with my Specialized Ebike. I checked the Specialized Tygerberg shop info and saw that it was open, and will remain so until 6pm. When I arrived, it was closed. I thought it might have something to do with the Covid-19 pandemic, so i googled other Specialized shops and drove all the way to Specialized Stellenbosch ( which was also advertised as open). Yet again, this shop was closed. We also weren't the only frustrated clietelle standing outside the closed shop. 180km later and all i can say is I'm very dissapointed that a company that I've invested so much money in couldn't even be bothered to update their websites. SPECIALIZED IS A HUGE WASTE OF TIME!