Disgraceful Service of *********** Staff & Director

My IRP5 was incorrectly submitted to SARS by the fund. I reported the matter to them on 22 July 2025 - many emails, telephone calls and NOTHING has been resolved. The director GG is copied in on emails - NO apology or response. It is the most disgraceful, *********** and unprofessional company to deal with. NO one is taking accountability or responsibility - but how do you blame useless staff if the leader has the same attitude?