Listen to your client, not the other way round!!!

It has been 10 days of absolute frustration in getting my electric gate fixed. From broken promises, only one phone call back in all that time, no shows and receptionist that speaks to you, the client, as if you are her child. Rude, insulting and no professionalism. I am still the client and you the SERVICE provider. They claim on their website "SAME DAY SERVICE" if you call before 10am. Well that is so far from the truth.... Please, if there is anybody in Gido that is concerned about you reputation, please help!!