MB
Marius B
Active since Mar 2009
4
Reviews
0
Industries
Reviews
4 reviews25 months ago
From Hero to Zero
We had lunch a few months back.. 10/10 on that occasion. Couldn’t stop telling everyone how great our experience was. Lunch yesterday was quite the opposite.. barely 3/10 and regrettably forgettable. Service was slow, took a while to get drinks order in. Food presentation was lacking in imagination and I don't get the relationship between steak and a Poppadom (also stale and not crispy at all). Pear Salad tasted great.. Chicken Livers were served with stale bread.. Marrow Fillet was underwhelming and I had to return my Ribeye ordered medium rare, was served pretty rare. It was returned after quite some time, my partner had already finished his fillet. Ribeye was now cooked medium - but tender and tasty. The Jack Daniels sauce lacked flavour and probably Jack Daniels. No one checked on whether I was happy with my returned meal. Dessert was hit and miss.. Cheesecake tasted like it was a week old - dry, tasteless and not sure where the Lemon Curd was. Crème Brulee was not exceptional.. strange to serve it in a small bowl instead of ramekin. Poor waitron struggled to serve the Cuppacinos, she couldn’t manage to pick them up from her tray to serve.. she took the cups from the saucers, we then took the saucers from her tray and placed them down and she put the Cuppiccinos back on the saucers. There was a gentleman that visited our table, but his enquiry was barely done and he had already turned away, no real interest in our actual experience.. he did remove the Cheescake from our bill - again no real apology or concern about the actual dessert. Attention to detail was sorely missing.. and if I may comment : we felt like being put through the mill.. Silver Orange Bistro simply going through the motions not hearing us, your customer.. Considering todays experience.. there will be no glowing reviews as there was last time around and I will be hesitant to suggest anyone make the effort to travel from Jhb to visit, was not worth the hour travel time.. I certainly expected better!
0 replies
27 months ago
Lies, lies and more lies - shame on Fatman Catering
It has been a two month journey of pain. I paid R8500,00 on 8 December 2023 for a new gas chip fryer. After so many false promises of delivery I demanded a refund. This was an even greater disappointment. To be blatantly **** to by Jana about EFT's that was supposedly done, a bizarre interaction with a so called Nedbank employee and a gross violation of my right to privacy - sharing my contact details with a third party in contravention of the POPI Act. I have now resorted to take Jana and Fatman Catering Equipment cc. to court for my refund and losses as result of her failure to meet the sales agreement.
0 replies
67 months ago
Listen to your client, not the other way round!!!
It has been 10 days of absolute frustration in getting my electric gate fixed. From broken promises, only one phone call back in all that time, no shows and receptionist that speaks to you, the client, as if you are her child. Rude, insulting and no professionalism. I am still the client and you the SERVICE provider. They claim on their website "SAME DAY SERVICE" if you call before 10am. Well that is so far from the truth.... Please, if there is anybody in Gido that is concerned about you reputation, please help!!
0 replies
136 months ago
Shocking Service - 5 Hour delay!!
I was a passenger on MN132 flying from Cape Town to OR Tambo international. I can understand weather delays are out of the control of mere humans but the manner in which we deal with these disasters are fully within in our grasp.<br> <br> Kulula you FAILED dismally in how you dealt with us as passangers, your customers. For a start there was absolutely no communication on the state of affairs. You were glaring in your absence at the boarding gate throughout this PR nightmare. How can you leave a security lady to handle an irate crowd. When after 3 hours delay she informed us she was not employed by Kulula and I demanded she go call Kulula staff to explain. How is it possible in this age of communication technoligy that Kulula was not even able to give us any useful info. It appeared that nobody knew what was going on. The innitial delay was only an hour. as the hour passed no-one apologised or gave any trustworthy explanantion of what was to be expected.<br> <br> After an almost 5 hour delay you, Kulula, could not even see it as good PR to provide us with as much as a water refreshment. Nothing, not even an apology sms after the fact. Your staff on the day were seriously ill prepared. YOU FAIL
77 replies
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5 Star
0 (0%)
4 Star
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3 Star
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2 Star
1 (25%)
1 Star
3 (75%)