GM
GIG Motors
Claimed Business
GM
Rated in:
Scores reflect the Overall AI Score for each category
AI Review Summary
Based on recent customer reviews, GIG Motors delivers a consistently outstanding car buying experience, with customers frequently praising named sales consultants for friendliness, transparency, and efficiency. Staff Professionalism (4.8) and Sales & Purchase Experience (4.5) are standout strengths. While the overwhelmingly positive feedback paints a strong picture, isolated complaints about deposit refund handling and allegations of dishonesty represent notable risks under Communication & Aftercare (3.8).
Top Strengths:
- •Staff Professionalism & Conduct: Customers consistently name individual staff members like Ryno, Bongane, Gerrit, and Johnny, praising their friendliness, patience, honesty, and dedication to going the extra mile throughout the buying journey.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#27
in Car Dealerships
NPS Score
60
Recommended: Very Likely
Review Distribution
4.9|81 Reviews
May '25 - Apr '26
5(97.3%)
4(0%)
3(0%)
2(0%)
1(2.7%)
5(97.3%)
4(0%)
3(0%)
2(0%)
1(2.7%)
Recent reviews (81)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNL
Nthabiseng L
1 reviews | Active since Jan 2020
17 Feb 2026, 12:29
The review
Chinoko was very helpful and he's very friendly to his clients ,he listens and explains everything that is needed.i enjoyed the journey of getting the car i want. he's good at wat he does
Helpful (0)
|Replies (0)NL
Nthabiseng L
1 reviews | Active since Jan 2020
17 Feb 2026, 12:29
The review
Chinoko was very helpful and he's very friendly to his clients ,he listens and explains everything that is needed.i enjoyed the journey of getting the car i want. he's good at wat he does
0
Replies (0)WW
Werner W
1 reviews | Active since Jan 2020
2 Feb 2026, 06:11
Excepetional Service
What an amazing expeience, a special Thanks to Ryno Matthyser for great professional service, I can truly say best client service i ever experienced, I am very confident that i will do business with GIG Motors again. Best service ever!
Helpful (0)
|Replies (0)WW
Werner W
1 reviews | Active since Jan 2020
2 Feb 2026, 06:11
Excepetional Service
What an amazing expeience, a special Thanks to Ryno Matthyser for great professional service, I can truly say best client service i ever experienced, I am very confident that i will do business with GIG Motors again. Best service ever!
0
Replies (0)MB
Michael B
1 reviews | Active since Jan 2020
24 Jan 2026, 09:44
GiG motors with fantastic service
Ryno is an awesome Sales Executive at GIG. Understood what I was looking for, found it and delivered. His communication along the buying journey was exceptional. What a great experience to do business with Trevor and the Team. Great work Ryno!!!
Helpful (0)
|Replies (0)MB
Michael B
1 reviews | Active since Jan 2020
24 Jan 2026, 09:44
GiG motors with fantastic service
Ryno is an awesome Sales Executive at GIG. Understood what I was looking for, found it and delivered. His communication along the buying journey was exceptional. What a great experience to do business with Trevor and the Team. Great work Ryno!!!
0
Replies (0)MR
Malesela R
1 reviews | Active since Jan 2020
9 Jan 2026, 13:48
Top-notch!
A very perfect experience received from Mr. Bafana, he delivered far more than what was expected and he was very fast in concluding my deal.
Helpful (0)
|Replies (0)MR
Malesela R
1 reviews | Active since Jan 2020
9 Jan 2026, 13:48
Top-notch!
A very perfect experience received from Mr. Bafana, he delivered far more than what was expected and he was very fast in concluding my deal.
0
Replies (0)MB
ZM
FM
TS