Lack of proffesionalism by GL Attorneys staff

I am writing to formally lodge a complaint regarding an unresolved payment issue. Despite multiple communications with Lerato and Patricia, I continue to receive calls and SMS messages about an outstanding payment, even though a debit order was successfully processed from my account on 24 January 2026.

My previous emails on this matter appear to have been ignored, and instead of addressing the issue, I am repeatedly contacted without any acknowledgment or resolution. This lack of professionalism is unacceptable and has caused considerable frustration.

I request that this matter be investigated urgently and that I receive confirmation of the payment being acknowledged and the issue resolved. I would also appreciate assurance that I will not continue to receive calls or messages regarding this matter.

Kindly treat this as a formal complaint and provide a response at your earliest convenience.

Thank you for your immediate attention to this matter.