

GL Attorneys
Based on recent customer reviews, GL Attorneys is drawing overwhelmingly negative feedback centred on debt collection conduct. Customers consistently mention persistent harassment through calls, SMSes and emails, even after accounts have been settled or payment arrangements honoured. A recurring theme is difficulty obtaining paid-up letters and credit bureau updates, alongside allegations of rude, threatening and unprofessional staff behaviour. Many describe being pursued for debts that are disputed, prescribed or belong to other individuals. A small number of customers single out specific agents for efficient, helpful service, but these mentions are notably uncommon.
Replied to 93% of negative reviews
Reply time on negative reviews: 38h 4m
TrustIndex
2.3
Ranking
#27
in Business & Legal Services
Reply Time
37h 5m
NPS Score
-100
Recommended: Unlikely
Replied to 93% of negative reviews
Reply time on negative reviews: 38h 4m
Sep '25 - Aug '26
Based on recent customer reviews, GL Attorneys is drawing overwhelmingly negative feedback centred on debt collection conduct. Customers consistently mention persistent harassment through calls, SMSes and emails, even after accounts have been settled or payment arrangements honoured. A recurring theme is difficulty obtaining paid-up letters and credit bureau updates, alongside allegations of rude, threatening and unprofessional staff behaviour. Many describe being pursued for debts that are disputed, prescribed or belong to other individuals. A small number of customers single out specific agents for efficient, helpful service, but these mentions are notably uncommon.
GL Attorneys has a TrustIndex of 2.3 out of 10 on Hellopeter, based on 47 reviews in the last 12 months. They reply to 93% of negative reviews, typically within 38 hours 4 min.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2026
They are handling my FNB account that was handed over to them. I wade an agreement with them 10 months ago and I've been paying for that said 10 months. My loan was R43k and a few rands I've paid R17k for the said 10 months but I still owe the same R43k. My debt is not going down and it's accumulation over 80% interest of my monthly repayment. On top of all that I pay on the agreed date and I they pay FNB very late and that increase the debt and interest. I've called several times and all they say is that they will call FNB to stop charging interest and I don't understand how does FNB charge interest when the account has already been handed over. I went to FNB and they said there's nothing they can do because it's now up to GL Attorneys and I can't seem to find a solid solution. They keep on saying they will contact FNB and get back to me everytime I call them
1 reviews | Active since May 2026
They are handling my FNB account that was handed over to them. I wade an agreement with them 10 months ago and I've been paying for that said 10 months. My loan was R43k and a few rands I've paid R17k for the said 10 months but I still owe the same R43k. My debt is not going down and it's accumulation over 80% interest of my monthly repayment. On top of all that I pay on the agreed date and I they pay FNB very late and that increase the debt and interest. I've called several times and all they say is that they will call FNB to stop charging interest and I don't understand how does FNB charge interest when the account has already been handed over. I went to FNB and they said there's nothing they can do because it's now up to GL Attorneys and I can't seem to find a solid solution. They keep on saying they will contact FNB and get back to me everytime I call them
1 reviews | Active since May 2016
To all FNB customers, be careful of FNB, as it seems to be the new thing for FNB to make other people’s arrears loan accounts your problem — even if you don’t know the person. FNB decides or thinks one of their existing customers will be kind enough to pay for someone they don’t even know. I keep telling FNB and GL Attorneys that I am not this person, and I did provide proof to them that my number is RICA’d to my ID and that none of my details are associated with or related to the person they are trying to recover money from. FNB, stop lending money to people who cannot pay, and stop harassing me about something that is not mine. Don’t you do your homework before lending money to strangers? No payments recorded on your Revolving Loan account since 2024/06/25. Payment within 48 hours or arrangement is essential. No action may initiate the proceedings of legal action. Urgently Contact us at *** / *** to address the account. GL Attorneys Urgent Reminder: No response has been received to prior contact regarding your FNB Cheque account. It is now under urgent review due to non-compliance. Immediate action is required. Confirm payment today or arrange urgently to avoid further action. Contact *** / ***. Ref:GLCH4001 GL Attorneys.
1 reviews | Active since May 2016
To all FNB customers, be careful of FNB, as it seems to be the new thing for FNB to make other people’s arrears loan accounts your problem — even if you don’t know the person. FNB decides or thinks one of their existing customers will be kind enough to pay for someone they don’t even know. I keep telling FNB and GL Attorneys that I am not this person, and I did provide proof to them that my number is RICA’d to my ID and that none of my details are associated with or related to the person they are trying to recover money from. FNB, stop lending money to people who cannot pay, and stop harassing me about something that is not mine. Don’t you do your homework before lending money to strangers? No payments recorded on your Revolving Loan account since 2024/06/25. Payment within 48 hours or arrangement is essential. No action may initiate the proceedings of legal action. Urgently Contact us at *** / *** to address the account. GL Attorneys Urgent Reminder: No response has been received to prior contact regarding your FNB Cheque account. It is now under urgent review due to non-compliance. Immediate action is required. Confirm payment today or arrange urgently to avoid further action. Contact *** / ***. Ref:GLCH4001 GL Attorneys.
1 reviews | Active since May 2026
Tried to get them to stop emailing me via several mails, eventually called in. Had the most horrible experiance through reception and management.. With threats towards the actual person they are trying to get in touch with becuase they said I was rude........ I could have given them the details of the correct person but instead was told I must tell the person to contact them or they will be sueing him because of my interaction... Very distasteful. especially considering we have tried on serveral occatiosn to get the details to sort out the isuue.... Just beauce they are attornies they must not assume normal day to day people do not Know what we are talking about ...
1 reviews | Active since May 2026
Tried to get them to stop emailing me via several mails, eventually called in. Had the most horrible experiance through reception and management.. With threats towards the actual person they are trying to get in touch with becuase they said I was rude........ I could have given them the details of the correct person but instead was told I must tell the person to contact them or they will be sueing him because of my interaction... Very distasteful. especially considering we have tried on serveral occatiosn to get the details to sort out the isuue.... Just beauce they are attornies they must not assume normal day to day people do not Know what we are talking about ...
1 reviews | Active since Dec 2024
Suspicious communication, no feedback once I've confirmed my name, just ends chat. Email this morning to your company To who ever is handling your staff, yesterday I recieved a text from GL Attorneys, and contacted your support team via whatsapp. During this chat I refused to send my personal details due to previous ***** issues, and insisted your staff use the Ref number. This morning I get a message about an account and if I know this account. I've not known about payjoy in my life, I confirmed my name then all of a sudden I get told gave a nice day. And not further communication after I asked, what now? I will be going to the police station today, if I do not get a proper reply as to what is going on. Chante
1 reviews | Active since Dec 2024
Suspicious communication, no feedback once I've confirmed my name, just ends chat. Email this morning to your company To who ever is handling your staff, yesterday I recieved a text from GL Attorneys, and contacted your support team via whatsapp. During this chat I refused to send my personal details due to previous ***** issues, and insisted your staff use the Ref number. This morning I get a message about an account and if I know this account. I've not known about payjoy in my life, I confirmed my name then all of a sudden I get told gave a nice day. And not further communication after I asked, what now? I will be going to the police station today, if I do not get a proper reply as to what is going on. Chante
1 reviews | Active since Oct 2018
Plz stop harassing me my AFRICAN BANK ACCOUNT has been restructured on 27 march 2026 and stop deducting legal fees on my account. Take off my name on your list as you are working on an old mandate.Clearly you have communication issues with African Bank. How can you say I didn’t pay in April 2026 while I paid. Do your homework first before calling people, just shows you are incapable of doing your job diligently. Jabulile Skele you must read and understand emails.
1 reviews | Active since Oct 2018
Plz stop harassing me my AFRICAN BANK ACCOUNT has been restructured on 27 march 2026 and stop deducting legal fees on my account. Take off my name on your list as you are working on an old mandate.Clearly you have communication issues with African Bank. How can you say I didn’t pay in April 2026 while I paid. Do your homework first before calling people, just shows you are incapable of doing your job diligently. Jabulile Skele you must read and understand emails.
1 reviews | Active since Dec 2024
I paid off my loan more than two months ago. The loan was handed over to them. I have contacted them numerous times over the last two months, even phoned. The loan still reflects on my credit profile as outstanding debt. They harass you even when you have no money, and when you finally can pay, they take forever doing their part. I'm still waiting and my emails are being left unanswered. They are serious about collecting money, but not about helping you
1 reviews | Active since Dec 2024
I paid off my loan more than two months ago. The loan was handed over to them. I have contacted them numerous times over the last two months, even phoned. The loan still reflects on my credit profile as outstanding debt. They harass you even when you have no money, and when you finally can pay, they take forever doing their part. I'm still waiting and my emails are being left unanswered. They are serious about collecting money, but not about helping you