1 reviews | Active since Member
On 16 February my vehicle was booked in at Glasfit to repair my windscreen. This was your Vredenburg office. I specifically asked do you know how to fit the windscreen of my car and the answer was yes. My vehicle was returned the afternoon and when I later on looked at the passenger side, I noticed that the windscreen side pillar moulding was broken. I checked the driver side - same thing. I immediately informed your branch and also complained that the interior of the car was left full of black prints (it is white interior). Returned the next morning and both technicians who worked on the car acknowledged that they broke the mouldings when they tried to refit it. They also agreed they did not put any protection on the dash or seats when working. The reason for not telling us they broke it, was that we were not there at that point when it was broken. So either these workers are afraid to inform management or your shop is just dishonest to their customers. Agreed to replace it only to tell my insurance a week and a half later you are not replacing it - it was discussed with us. So no integrity, dishonest and lie to customers faces and poor workmanship. If you can stay away from this place and you actually want you car back in the condition you left it, DO NOT USE GLASFIT