Installation of Tracker

I have an Absa activate insurance and Glasfit is the company that is supposed to install my tracker on behalf of Absa. the service that I received from the Menlyn Branch by the lady with the name of Yolandie is very poor. I called in to find a slot to bring my car I firstly ask working hours she tells me its 08 t0 17:00pm next question I ask do they open on weekends the response is that they have a slot today at 13H00. I repeat my question again she tells me to hold she will transfer me to the team that deals with the fitting after that she drops my call and never called back. I will write this review also to Absa so they can know their clients are treated by this service provider my policy number is 6556482752 I hope someone will call me to sort this issue out cause I don't have the energy to speak to Yolandie with her attitude.