Glazier Tech
2.8|13 reviews
MA
Mark A
1 reviews | Active since Member
22 Sept 2022, 07:02
Incompetent and overcharge
The Owner quoted me R5k to do an oil change on my cars gearbox; he then said that the Lady who was working in reception would confirm the quote... Well she had no clue what speed the gearbox was and also did not bother to get back to me with the quote... Eventually I called them 3 times to get the quote on my car. They Gave me a quote for R10350 ... to change the oil and fit a new fuel filter... I moaned about why has the price doubled and she told me allot of garbage. So I asked her to itemize the bill so I can see why it’s so expensive. They were going to charge me 6 hours labour to do the oil change and another Hour labour to change the fuel filter... Witch could have been changed while the oil was being drained... they basically 400mm apart from each other... When I queried this as to why they were trying to rip me off. They then deleted the written quote they sent me on WhatsApp and then told me the parts will not be available anytime soon. Then they just ignored me!! I then went off to see for myself if the parts are not available and found all the parts I needed OEM parts as well the gearbox sump was R1800 and the fuel filter was R600 . The oil was R2000 I then asked another mechanic how long it takes to do this entire job... Well he did it in less than 2 hours that included back brake pads. He charged me R750 so total Job done cost me R5150... Be aware of this Company 5K difference is just daylight robbery I’m so glad I did not fall for that trap.
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Replies (133)Glazier Tech's replyOfficial
22 Sept 2022, 07:56Good day, Trust you are well. It is rather unfortunate that after speaking with the owner yesterday 21.09.22 (calls are recorded) you go on to post this on hello peter. Please note you are not forced to accept a quote nor are we forced to take on a client. We run a business at the end of the day and we DO NOT RIP people of. We go over and above to try and assist. Nothing was DELETED, kindly verify with proof. Going around bad mouthing a company purely because you could not BULLY your way is very unprofessional. Other companies also do not wish to deal with you as you seem to do this everywhere you go. To make such nasty remarks is unacceptable. We are happy to hear that you sorted your vehicle out privately. However note we do not run from a back door garage with no over heads. We run a PROFESSIONAL BUSINESS from a WORKSHOP and have employees that are dependent on us. Further more i am sure you are aware that the cost of everything has tripled. A business man with ethics and morals will not behave so poorly. It just boils down to Bullying.
Have a Lovely day further.
Have a Lovely day further.
Best regards,
Glazier Tech's reply22 Sept 2022, 07:56
Official
Good day, Trust you are well. It is rather unfortunate that after speaking with the owner yesterday 21.09.22 (calls are recorded) you go on to post this on hello peter. Please note you are not forced to accept a quote nor are we forced to take on a client. We run a business at the end of the day and we DO NOT RIP people of. We go over and above to try and assist. Nothing was DELETED, kindly verify with proof. Going around bad mouthing a company purely because you could not BULLY your way is very unprofessional. Other companies also do not wish to deal with you as you seem to do this everywhere you go. To make such nasty remarks is unacceptable. We are happy to hear that you sorted your vehicle out privately. However note we do not run from a back door garage with no over heads. We run a PROFESSIONAL BUSINESS from a WORKSHOP and have employees that are dependent on us. Further more i am sure you are aware that the cost of everything has tripled. A business man with ethics and morals will not behave so poorly. It just boils down to Bullying.
Have a Lovely day further.
Have a Lovely day further.
Best regards,