GT
Glazier Tech
Claimed Business
GT
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLS
Lindsay S
1 reviews | Active since Jan 2020
25 Apr 2023, 06:18
Excellent Customer Service from Mo and He’s Team a Glazier Tech in Durban
I have been using Glazier Tech to maintain my BMWs for the past 13 years when they are out of Motorplan I have a very good relationship with them because of their excellent customer service. If I call and need to book my vehicle in for a service they will squeeze me in even if I call last minute they always make me a priority when I go there and one time the owner Mo lent me he’s personal vehicle to go to work while they were servicing my car. I receive Excellent service and Communication from Mo the Owner Soven He’s workshop manager hes mechanic Ash and also the ladies behind the counter who always keep me updated on the progress on the vehicle as to when it will be ready if there are any issues picked up what is the amount and they are also flexible if you want to come with your own parts and they fit it for you. They are also very knowledgeable when it comes to BMWs and Minis as that is their main focus although they work on other vehicle brands as well. I would recommend Glazier Tech to anyone owning a BMW that wants top notch service. I just want to thank Mo and he’s team personally for the service and advice that I receive from them I really appreciate it and want to say that they keep up the good work and Excellent Customer service that goes a long way.
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Lindsay S
1 reviews | Active since Jan 2020
25 Apr 2023, 06:18
Excellent Customer Service from Mo and He’s Team a Glazier Tech in Durban
I have been using Glazier Tech to maintain my BMWs for the past 13 years when they are out of Motorplan I have a very good relationship with them because of their excellent customer service. If I call and need to book my vehicle in for a service they will squeeze me in even if I call last minute they always make me a priority when I go there and one time the owner Mo lent me he’s personal vehicle to go to work while they were servicing my car. I receive Excellent service and Communication from Mo the Owner Soven He’s workshop manager hes mechanic Ash and also the ladies behind the counter who always keep me updated on the progress on the vehicle as to when it will be ready if there are any issues picked up what is the amount and they are also flexible if you want to come with your own parts and they fit it for you. They are also very knowledgeable when it comes to BMWs and Minis as that is their main focus although they work on other vehicle brands as well. I would recommend Glazier Tech to anyone owning a BMW that wants top notch service. I just want to thank Mo and he’s team personally for the service and advice that I receive from them I really appreciate it and want to say that they keep up the good work and Excellent Customer service that goes a long way.
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Mark A
1 reviews | Active since Jan 2020
22 Sept 2022, 08:10
Glazier Tech
<div>The Owner quoted me R5k to do an oil change on my cars gearbox; he then said that the Lady who was working in reception would confirm the quote... Well she did not get back to me with the quote... Eventually I called them 3 times to get the quote on my car. They gave me a quote for R10350 ... to change the oil and fit a new fuel filter... I moaned about why has the price doubled and she told me it was a price without labour. So I asked her to itemize the bill so I can see why it’s so expensive. They were going to charge me 6 hours labour to do the oil change and another Hour labour to change the fuel filter... Witch could have been changed while the oil was being drained... they basically 400mm apart from each other... When I queried this as to why they were over charging me. They then deleted the written quote they sent me on WhatsApp and then told me the parts will not be available anytime soon. Then they just ignored me!! I then went off to see for myself if the parts are not available and found all the parts I needed OEM parts as well the gearbox sump was R1800 and the fuel filter was R600 . The oil was R2000 I then asked another mechanic how long it takes to do this entire job... Well he did it in less than 2 hours that included back brake pads. He charged me R750 so total Job done cost me R5150... that’s over R5000 difference a bit extreme in my opinion.</div>
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Mark A
1 reviews | Active since Jan 2020
22 Sept 2022, 08:10
Glazier Tech
<div>The Owner quoted me R5k to do an oil change on my cars gearbox; he then said that the Lady who was working in reception would confirm the quote... Well she did not get back to me with the quote... Eventually I called them 3 times to get the quote on my car. They gave me a quote for R10350 ... to change the oil and fit a new fuel filter... I moaned about why has the price doubled and she told me it was a price without labour. So I asked her to itemize the bill so I can see why it’s so expensive. They were going to charge me 6 hours labour to do the oil change and another Hour labour to change the fuel filter... Witch could have been changed while the oil was being drained... they basically 400mm apart from each other... When I queried this as to why they were over charging me. They then deleted the written quote they sent me on WhatsApp and then told me the parts will not be available anytime soon. Then they just ignored me!! I then went off to see for myself if the parts are not available and found all the parts I needed OEM parts as well the gearbox sump was R1800 and the fuel filter was R600 . The oil was R2000 I then asked another mechanic how long it takes to do this entire job... Well he did it in less than 2 hours that included back brake pads. He charged me R750 so total Job done cost me R5150... that’s over R5000 difference a bit extreme in my opinion.</div>
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Mark A
1 reviews | Active since Jan 2020
22 Sept 2022, 07:02
Incompetent and overcharge
The Owner quoted me R5k to do an oil change on my cars gearbox; he then said that the Lady who was working in reception would confirm the quote... Well she had no clue what speed the gearbox was and also did not bother to get back to me with the quote... Eventually I called them 3 times to get the quote on my car. They Gave me a quote for R10350 ... to change the oil and fit a new fuel filter... I moaned about why has the price doubled and she told me allot of garbage. So I asked her to itemize the bill so I can see why it’s so expensive. They were going to charge me 6 hours labour to do the oil change and another Hour labour to change the fuel filter... Witch could have been changed while the oil was being drained... they basically 400mm apart from each other... When I queried this as to why they were trying to rip me off. They then deleted the written quote they sent me on WhatsApp and then told me the parts will not be available anytime soon. Then they just ignored me!! I then went off to see for myself if the parts are not available and found all the parts I needed OEM parts as well the gearbox sump was R1800 and the fuel filter was R600 . The oil was R2000 I then asked another mechanic how long it takes to do this entire job... Well he did it in less than 2 hours that included back brake pads. He charged me R750 so total Job done cost me R5150... Be aware of this Company 5K difference is just daylight robbery I’m so glad I did not fall for that trap.
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Mark A
1 reviews | Active since Jan 2020
22 Sept 2022, 07:02
Incompetent and overcharge
The Owner quoted me R5k to do an oil change on my cars gearbox; he then said that the Lady who was working in reception would confirm the quote... Well she had no clue what speed the gearbox was and also did not bother to get back to me with the quote... Eventually I called them 3 times to get the quote on my car. They Gave me a quote for R10350 ... to change the oil and fit a new fuel filter... I moaned about why has the price doubled and she told me allot of garbage. So I asked her to itemize the bill so I can see why it’s so expensive. They were going to charge me 6 hours labour to do the oil change and another Hour labour to change the fuel filter... Witch could have been changed while the oil was being drained... they basically 400mm apart from each other... When I queried this as to why they were trying to rip me off. They then deleted the written quote they sent me on WhatsApp and then told me the parts will not be available anytime soon. Then they just ignored me!! I then went off to see for myself if the parts are not available and found all the parts I needed OEM parts as well the gearbox sump was R1800 and the fuel filter was R600 . The oil was R2000 I then asked another mechanic how long it takes to do this entire job... Well he did it in less than 2 hours that included back brake pads. He charged me R750 so total Job done cost me R5150... Be aware of this Company 5K difference is just daylight robbery I’m so glad I did not fall for that trap.
0
Replies (0)MA
Mark A
1 reviews | Active since Jan 2020
25 Aug 2022, 13:16
Rouge Ripoffs
The Owner quoted me R5k to do an oil change on my cars gearbox; he then said that the Lady who was working in reception would confirm the quote... Well she had no clue what speed the gearbox was and also did not bother to get back to me with the quote... Eventually I called them 3 times to get the quote on my car. They Gave me a quote for R10350 ... to change the oil and fit a new fuel filter... I moaned about why has the price doubled and she told me allot of garbage. So I asked her to itemize the bill so I can see why it’s so expensive. They were going to charge me 6 hours labour to do the oil change and another Hour labour to change the fuel filter... Witch could have been changed while the oil was being drained... they basically 400mm apart from each other... When I queried this as to why they were trying to rip me off. They then deleted the written quote they sent me on WhatsApp and then told me the parts will not be available anytime soon. Then they just ignored me!! I then went off to see for myself if the parts are not available and found all the parts I needed OEM parts as well the gearbox sump was R1800 and the fuel filter was R600 . The oil was R2000 I then asked another mechanic how long it takes to do this entire job... Well he did it in less than 2 hours that included back brake pads. He charged me R750 so total Job done cost me R5150... Be aware of these rogues they are rip-offs 5K difference is just daylight robbery I’m so glad I did not fall for that trap.
Helpful (0)
|Replies (0)MA
Mark A
1 reviews | Active since Jan 2020
25 Aug 2022, 13:16
Rouge Ripoffs
The Owner quoted me R5k to do an oil change on my cars gearbox; he then said that the Lady who was working in reception would confirm the quote... Well she had no clue what speed the gearbox was and also did not bother to get back to me with the quote... Eventually I called them 3 times to get the quote on my car. They Gave me a quote for R10350 ... to change the oil and fit a new fuel filter... I moaned about why has the price doubled and she told me allot of garbage. So I asked her to itemize the bill so I can see why it’s so expensive. They were going to charge me 6 hours labour to do the oil change and another Hour labour to change the fuel filter... Witch could have been changed while the oil was being drained... they basically 400mm apart from each other... When I queried this as to why they were trying to rip me off. They then deleted the written quote they sent me on WhatsApp and then told me the parts will not be available anytime soon. Then they just ignored me!! I then went off to see for myself if the parts are not available and found all the parts I needed OEM parts as well the gearbox sump was R1800 and the fuel filter was R600 . The oil was R2000 I then asked another mechanic how long it takes to do this entire job... Well he did it in less than 2 hours that included back brake pads. He charged me R750 so total Job done cost me R5150... Be aware of these rogues they are rip-offs 5K difference is just daylight robbery I’m so glad I did not fall for that trap.
0
Replies (0)LS
CB
Chante B
1 reviews | Active since Jan 2020
20 Sept 2020, 18:43
They steal parts from your car so you can always come back and put your car parts in other cars they fixing. Do not go there. They will rob you blind.
So in 2018 we experienced smoke coming out our exhaust pipe, I did some searching on the net and found that Glazier Tech seemed to be a good service provider. Gave them a call and they instantly knew what was the cause of the smoking. They repaired our Turbo within a week and the car was 100%. We were so pleased by their service and knowledge about BMWs that when we experienced our car overheating, loosing coolant level and oil mixing with water, we had no doubt about sending it to them to be fixed. Worst mistake EVER!! They told us it would take 3 days to change the cooling system at a cost of R12000. Three days turned into 1 month. R12000 turned into R20000. When we did eventually pick up our car, drove a few kms, the car switched off and did not want to start. We couldve caused a huge accident. People couldve died. They had to come and give my husband a boost. Got home and found that oil was still mixing with water and we were still losing the coolant level. So what exactly did we pay for? A car just switching off and battery problems that we NEVER had. We took it back to them to sort out this problem that was never there and fix what we paid them to fix. While there my husband stood in their workshop to see how they operate and found that they take parts from other cars that are in the workshop also getting fixed and place them in other cars. He also experienced another customer come to collect his car and the car not starting. What did they do? They took his computer box out his car, came out the workshop with another computer box and instantly the car started. Thats when we realised what crooks and thieves these people are!! No integrity whatsoever!! Who knows what else they did to our car. After calling and calling we kept getting excuses about the car getting sent for recoding and they testing it. 3 days now turned into 2 MONTHS!!! With no communication from them. We had to always call them with promises of a return call but NEVER got a return call not once! Until we got fedup of their excuses and told them we reporting them to RMI. Instantly they called saying we can pick up our car its ready. What happened to it being tested? Got our car back, with more issues. Drivetrain alarm stays on. Car has bad performance. They absolutely messed up our car. I will never recommend anyone to go there. They lie steal and cheat hardworking people. They have no integrity whatsoever. Do not go there. You will definitly regret it.
Helpful (0)
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Chante B
1 reviews | Active since Jan 2020
20 Sept 2020, 18:43
They steal parts from your car so you can always come back and put your car parts in other cars they fixing. Do not go there. They will rob you blind.
So in 2018 we experienced smoke coming out our exhaust pipe, I did some searching on the net and found that Glazier Tech seemed to be a good service provider. Gave them a call and they instantly knew what was the cause of the smoking. They repaired our Turbo within a week and the car was 100%. We were so pleased by their service and knowledge about BMWs that when we experienced our car overheating, loosing coolant level and oil mixing with water, we had no doubt about sending it to them to be fixed. Worst mistake EVER!! They told us it would take 3 days to change the cooling system at a cost of R12000. Three days turned into 1 month. R12000 turned into R20000. When we did eventually pick up our car, drove a few kms, the car switched off and did not want to start. We couldve caused a huge accident. People couldve died. They had to come and give my husband a boost. Got home and found that oil was still mixing with water and we were still losing the coolant level. So what exactly did we pay for? A car just switching off and battery problems that we NEVER had. We took it back to them to sort out this problem that was never there and fix what we paid them to fix. While there my husband stood in their workshop to see how they operate and found that they take parts from other cars that are in the workshop also getting fixed and place them in other cars. He also experienced another customer come to collect his car and the car not starting. What did they do? They took his computer box out his car, came out the workshop with another computer box and instantly the car started. Thats when we realised what crooks and thieves these people are!! No integrity whatsoever!! Who knows what else they did to our car. After calling and calling we kept getting excuses about the car getting sent for recoding and they testing it. 3 days now turned into 2 MONTHS!!! With no communication from them. We had to always call them with promises of a return call but NEVER got a return call not once! Until we got fedup of their excuses and told them we reporting them to RMI. Instantly they called saying we can pick up our car its ready. What happened to it being tested? Got our car back, with more issues. Drivetrain alarm stays on. Car has bad performance. They absolutely messed up our car. I will never recommend anyone to go there. They lie steal and cheat hardworking people. They have no integrity whatsoever. Do not go there. You will definitly regret it.
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