1 reviews | Active since Member
Warning all customers that consider interacting with Glitz and Glamour. I order my blinds on 8th September and was told they would be installed within 2 weeks. After having to continuously follow up myself, the installation was eventually done on Friday 25th September. The installer was rude and argumentative and I had to phone the own of Glitz and Glamour to complain. I realised also that the blinds were incorrectly assembled. I was promised that this would be sorted out the same day by the owner. The owner went AWOL by end of Friday. Saturday the rude installers pitched up unannounced and again was rude and argumentative. The owner finally fetched the blinds on Monday 28th September to have a small change done due to incorrect manufacturing. It is now 2 weeks later and no one know who I am, where my stuff is despite having asked when the blinds will be delivered. There is ABSOLUTELY NO CUSTOMER SERVICE provided, no followup, no accountability but as they have payment in full as per their T&Cs, they do no give a flying *&^% anymore. I will now lodge a complaint with the Ombudsman and take further legal action as Glitz and Glamour have not delivered based on the signed quotation. Please share far and wide to avoid being duped by this company. I will also be logging this on Hello Peter and other social media to ensure that no one had to deal with this unprofessional behaviour.