LD
Lee-Anne Denham
Active since Aug 2013
10
Reviews
0
Industries
Reviews
10 reviews2 months ago
Poor service and don't care attitude from Milex
I bought my second milex nutri1200 in may 2024. One of the BIGGEST downfalls of this product is that the rubber rings inside the head with the blades does not stay in play and gets blended in with your smoothie. I tried to get replacements to fit my model in february 2025 and they sent me the wrong rubber rings. After several emails to e plain why it was wrong, they told me they were out of stock and registered my email for when it comes into stock. It's been a year now and nothing and the last incorrect ring has now been chewed up by the blade. So I'm left with a expensive paper weight or door stop. That is about as useful as this machine is. Ps the previous machine was eventually not able to turn the blades so also an expensive door stop. I guess lesson learned - don't buy milex. They not even really interested in helping me.
0 replies
14 months ago
Vodacom adding costs without approval from customers
Vodacom you are knowingly committing ***** - you added contract cover to my new contract upgrade with no approval from me. You indicate that I can turn off this cover by sms'ing 30150 which does not work. I have now spend already 15 minutes on calls being passed from one department to another and no one can deal with this request. This is not acceptable.
106 replies
25 months ago
Cancelation fee even though driver could not fulfill ride
Booked an Uber from Lanseria after a flight. Indicated to driver he could pick us up as we arrived early. Noted he was not moving and called. He was filling petrol and had an issue with his card so told me he would be a while. After 15 min he still had not arrived. I called back 3 times and he refused to take my call. I then messaged to release the booking so another driver could take the ride. Again he made no contact. Had no choice but to cancel as the driver was not answering to tell me what was happening. Uber still charged cancelation fees and refuses to respond to my issue through this help system. It's no wonder they have no direct contact details seeing the number of complaints below because they would not be able to keep up. Really disappointed in Uber and suspect this driver probably uses this tactic to get money and not complete rides.
0 replies
38 months ago
Outright scammers !
Please be warned this is a scam. They advertised in January on FB. All indications from web site is they SA based. But they claim to be US based. Order was lost and wanted to give me a 50% discount and resend. I suspected to get my account details so they could possible commit further fraud. Asked for a refund and now several weeks past and no refund. They FB is now quiet and they blocked the comments from public but many angry faces. So then knew something was up. I'm hoping more people review hellp peter before ordering so that others don't fall prey. I see a new company with same product advertising now. No doubt they just change names and move on.
0 replies
50 months ago
No power from City Power for 33 hours and nothing dine
I have been without power for 33 hour hours from Wednesday 9 March 2022 to Friday 11 March 2022 so far. Currently Power closes the calls I have logged as completed. There is not update on progress or ETC. On Twitter there are no proper updates in status and no responses to requests for an update although I have asked in several posts. This is in addition to the load shedding. And yet I will be expected to pay for a service delivery that had not taken place. This company is part of the apathy that is turning SA into a **** country.
0 replies
55 months ago
Great service and quick resolution
Great service and resolution from Latoya Perry this morning to address my concerns around excessive premium increase on renewal.
53 replies
57 months ago
No refund, no customer service, no interest in resolving issues
I provided Matrix a months notice as required to cancel my contract with them. Yet on the 1st of June they deducted another months subscription fee from my account. I reported this at the start of June shortly after I saw the deduction made from my account. Matrix indicated that I did not provide the notice required because I did not get a reply email with a reference number. I am not sure how Matrix holds a customer responsible for THEIR PROCESS THAT DOES NOT WORK !. After much explaining they finally listen and say I had followed process and that they were negligent on their part in cancelling the debit order. A month later I called to check why I had not been reimbursed as as usual the lines were very busy and I left a message for them to return my call. Needless to say I AM STILL WAITING FOR THAT RETURNED CALL A MONTH LATER. I then called this past Friday and was given the excuse that some documentation was missing (WHICH NOT NO HAS REQUESTED OR NOTIFIED ME OF) and the call agent she would escalated and promised feedback before end of day. Needless to say I AM STILL WAITING FOR THAT FEEDBACK. So today I call again and the agent is able to tell me the credit has been approved but now when Matrix will actually make the illusive payment now 2 months overdue. When I asked what the escalation path was if I don't get paid by end of July, I was told to just call in again. So Matrix has NO COMPLAINTS PROCESS, NO CUSTOMER SERVICE process, does NOT PUT THE CUSTOMER FIRST and does not give a hoot about doing a refund. I see I am not the only one battling with their poor customer service and what seems like a refusal to refund me if judging their lack of action 2 months later. Good luck if you decide to do business with them.
53 replies
58 months ago
Sondela
I booked for Sondela over 31 days prior to the planned arrival date. Due to unforeseen circumstances I needed to cancel within 2 days of booking and paying. The T&Cs clearly stated that a penalty had to be paid if canceled 31 day before arrival and NOT MORE THAN 31 days. I had too threaten legal action for Lizelle to say they will refund the money of R7 400 as the wording was incorrect and their intention was more than 31 days. Lizelle then told me that they only do refunds on Wednesdays and it was Thursday so I had to wait a week. I emailed the night before asking proof that the refund was made the next day . Wednesday has come and gone with no refund and now the excuse is it takes 7-10 days to get a refund. Yet they want you to pay in 48 hours to secure a booking . So next Wednesday I am sure Lizelle will have another excuse and because each time there are now new rules brought up. But it seems like this is a know issue from other reviews of how they treat customers. I am all for supporting establishments in these uncertain time but it does not give then the right to treat customers like this. I thought I would consider going to Sondela at a layer stage but this is clearly an indication of bad customer service and will not be supporting this establishment.
0 replies
67 months ago
NO CUSTOMER SERVICE AND NO DELIVERY OF GOOD PAID FOR
Warning all customers that consider interacting with Signature Blinds & Flooring (previously trading as Glitz and Glamour). I order my blinds on 8th September and was told they would be installed within 2 weeks. After having to continuously follow up myself, the installation was eventually done on Friday 25th September. The installer was rude and argumentative and I had to phone the own of Glitz and Glamour to complain. I realised also that the blinds were incorrectly assembled. I was promised that this would be sorted out the same day by the owner. The owner went AWOL by end of Friday. Saturday the rude installers pitched up unannounced and again was rude and argumentative. The owner finally fetched the blinds on Monday 28th September to have a small change done due to incorrect manufacturing. It is now 2 weeks later and no one know who I am, where my stuff is despite having asked when the blinds will be delivered. There is ABSOLUTELY NO CUSTOMER SERVICE provided, no followup, no accountability but as they have payment in full as per their T&Cs, they do no give a flying *&^% anymore. I will now lodge a complaint with the Ombudsman and take further legal action as Glitz and Glamour have not delivered based on the signed quotation. Please share far and wide to avoid being duped by this company. I will also be logging this on Hello Peter and other social media to ensure that no one had to deal with this unprofessional behaviour.
0 replies
67 months ago
NO CUSTOMER SERVICE AND NO DELIVERY OF GOOD AFTER PAYMENT
Warning all customers that consider interacting with Glitz and Glamour. I order my blinds on 8th September and was told they would be installed within 2 weeks. After having to continuously follow up myself, the installation was eventually done on Friday 25th September. The installer was rude and argumentative and I had to phone the own of Glitz and Glamour to complain. I realised also that the blinds were incorrectly assembled. I was promised that this would be sorted out the same day by the owner. The owner went AWOL by end of Friday. Saturday the rude installers pitched up unannounced and again was rude and argumentative. The owner finally fetched the blinds on Monday 28th September to have a small change done due to incorrect manufacturing. It is now 2 weeks later and no one know who I am, where my stuff is despite having asked when the blinds will be delivered. There is ABSOLUTELY NO CUSTOMER SERVICE provided, no followup, no accountability but as they have payment in full as per their T&Cs, they do no give a flying *&^% anymore. I will now lodge a complaint with the Ombudsman and take further legal action as Glitz and Glamour have not delivered based on the signed quotation. Please share far and wide to avoid being duped by this company. I will also be logging this on Hello Peter and other social media to ensure that no one had to deal with this unprofessional behaviour.
0 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)