Unprofessional panelbeaters get away with all the unprofessionalism and illtreatment to clients.

Dear Sir/Mam

I went to collect my car from Automagic who is working with Global Hail in Pietermarirzburg on Victoria Street. When I got there the care yop cover was tampere with. The Global Hail staff called Phillip Van Rensburg was very rude when he was asked to fix the car top cover he tampered with. He was violent and was came close to us with mask off ,no social distance or anything from him. He also informed his employer over the phone not to take any complaints from us.

Can the insurances please look into this, not to refer clients to people who put treat clients with disrespect of that manner. We also urge panelbeaters not to work with people of such unprofessional behaviour. I believe that when you try to fix a car as panelbeater and you happen to tamper with something,you need to take responsibility for your actions ,not to to tell clients lies that nothing was tampered with while you actually did destroy other car parts.

Phillip was very rude and unprofessional,therefore we left the car at the panelbeater as we couldn't take it with the top cover not fixed as with was when we brought the car in for repairs.