Our dog has been stuck in Ghana for more than a month!

We have been tying, unsuccessfully, for a month now to get our dog from Ghana to South Africa. She has travelled all over the world, even to Nigeria, without any issues. This time, we decided to use GP to bring her back home. The service has been nothing short of dismal. They don’t seem to communicate with the agents sending her from Ghana. My wife is in a state as she has to constantly ask what’s going on. There is no communication. The dog’s blood has been at the airport for testing for almost two weeks. Apparently GP may not follow up with the state vet on when the bloods can be released. Who must do it then? Us? What do we pay them R19k for?? To complete a few forms?? This is, frankly, the worst service of any pet transport company ever.