GLOEI BEAUTY
TrustIndex
0
Ranking
#7
in Wellness & Beauty
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Wish I could rate this business a -1 out of 5 stars. I have seen their products all over influencers Instagram and TikTok pages- so naturally I was excited to try a proudly South African, cruelty free makeup range. My cousin had asked me what I wanted for my birthday and I told her a few of the GLOEI beauty products. Upon arrival, the state of the products were so disappointing. The plastic packaging of each makeup product was cracked and chipped . One even had pieces of plastic in it. This was so unhygienic and I was so disappointed as I was looking forward to try the products out, but had to discard of them as it was a hazard. My cousin has just lost her mum, and is dealing with the aftermath trauma of losing somebody. I cannot ask her to help me with this case as it is highly insensitive of me to do that. I have dm’ed the GLOEI beauty instagram team multiple times but to no avail. I have now found their email and am hoping there is a resolution. I donot know how this happened, but would like some answers. Was it the courier? I will provide an update once they respond.
1 reviews | Active since Jan 2020
Wish I could rate this business a -1 out of 5 stars. I have seen their products all over influencers Instagram and TikTok pages- so naturally I was excited to try a proudly South African, cruelty free makeup range. My cousin had asked me what I wanted for my birthday and I told her a few of the GLOEI beauty products. Upon arrival, the state of the products were so disappointing. The plastic packaging of each makeup product was cracked and chipped . One even had pieces of plastic in it. This was so unhygienic and I was so disappointed as I was looking forward to try the products out, but had to discard of them as it was a hazard. My cousin has just lost her mum, and is dealing with the aftermath trauma of losing somebody. I cannot ask her to help me with this case as it is highly insensitive of me to do that. I have dm’ed the GLOEI beauty instagram team multiple times but to no avail. I have now found their email and am hoping there is a resolution. I donot know how this happened, but would like some answers. Was it the courier? I will provide an update once they respond.
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