Active since Jul 2023
I’d like to give a huge shoutout to Allison and Marcelle from the Le Creuset online team. They always go above and beyond for me — even when I have a long list of requests! They make sure everything is handled quickly and correctly, and they consistently turn my shopping experience into an absolute pleasure. Their professionalism, patience, and genuine care make all the difference. Truly exceptional customer service! 💛🍳 Thank you for always helping me with a smile on your faces. Kindest Regards, Humairah Habib
-1 star. Manager at the centurion adidas is ***********, rude and could not do her job properly. Disgusting behaviour from a so called manager. Doesn’t take her job seriously and customer satisfaction is the last thing on her mind. Should be fired
Full five star service from Razia Abdul. She is a prime example of what a good human being and EXCELLENT repair supervisor is. She went above and beyond, bent over backwards to ensure I, the customer was happy. I purchased a dyson through ARC store, and their service was disgusting as they returned my dyson back in a hideous and appalling state (missing attachments, dents as well as my warranty booklet gone.) I constantly called ARC store to try and resolve this but they kept telling me “THEY CAN NO LONGER BE THE MIDDLE MAN.” How are they the middle man if I purchased the dyson directly from them and sent the dyson in for repairs directly TO THEM? I contacted Razia from the Tudortech team and she really did justice for me. I appreciate her and her team so much, and am forever grateful.
I RATE ARC STORE ZERO STARS. I had a terrible experience with the Arc store when I sent in my Dyson Air Wrap for service. They took 19 days to return it, and when I got it back, it was in a terrible condition. There were missing attachments, a big scratch and dent, and my warranty booklet was missing. Their customer service was terrible, and I couldn't get hold of anyone to help. However, I reached out to the Tudor team and dealt with Razia Abdul, who is the Repairs supervisor. She went above and beyond to ensure that I was happy, even though she didn't have to. She ensured that I was replaced with the new and latest HS05 Dyson Air Wrap. I appreciate her kind heart and excellent customer service. To the Arc team: you've disappointed me grossly, and I will ensure that I stain and tarnish your brand name because you definitely don't have any values or principles that you follow.
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