TrustIndex
0
Ranking
#53
in Retail
NPS Score
33
Recommended: Likely
May '25 - Apr '26
GMC Airconditioning has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked GMC Airconditioning across 21 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I contacted the business to ask about buying one of their portable air conditioners. Someone called Greg Hodge rep**** with abrupt questions. I answered his question and asked some of my own. He then simply ignored me, even though I resent the email. This is a very strange approach to customer service. GMC must be really busy if they can afford to simply ignore (irritating/inconvenient) customer emails.
1 reviews | Active since Jan 2020
I contacted the business to ask about buying one of their portable air conditioners. Someone called Greg Hodge rep**** with abrupt questions. I answered his question and asked some of my own. He then simply ignored me, even though I resent the email. This is a very strange approach to customer service. GMC must be really busy if they can afford to simply ignore (irritating/inconvenient) customer emails.
1 reviews | Active since Jan 2020
GMC is a South African company with a brilliant after purchase service. I realy recommend their products. I have their Dehumidifier as well as their Air Purifier. My Dehumidifier had a problem. They fetched it at my home. Repair it and brought it back. Thank you Jacques and Vinolia.
1 reviews | Active since Jan 2020
GMC is a South African company with a brilliant after purchase service. I realy recommend their products. I have their Dehumidifier as well as their Air Purifier. My Dehumidifier had a problem. They fetched it at my home. Repair it and brought it back. Thank you Jacques and Vinolia.
1 reviews | Active since Jan 2020
I purchased their free standing "Aircon". It looks very nice but it does not cool at all. I emailed them three times to say that it does not cool after I opened it in December and till now nobody even came back to me. They also advertise it as a "Aircon" which is false... my ceiling fan and standing fan cools more than it. Do not waste your time or money on GMC they are not interested in you as a client and to supply quality products.
1 reviews | Active since Jan 2020
I purchased their free standing "Aircon". It looks very nice but it does not cool at all. I emailed them three times to say that it does not cool after I opened it in December and till now nobody even came back to me. They also advertise it as a "Aircon" which is false... my ceiling fan and standing fan cools more than it. Do not waste your time or money on GMC they are not interested in you as a client and to supply quality products.
1 reviews | Active since Jan 2020
I purchased a fan on the and it only worked 5 days. I logged a return on the website and it is now 3 weeks Noone has come to collect and refund my purchase. I will NEVER recommend any of their products as the after sale service is non existent
1 reviews | Active since Jan 2020
I purchased a fan on the and it only worked 5 days. I logged a return on the website and it is now 3 weeks Noone has come to collect and refund my purchase. I will NEVER recommend any of their products as the after sale service is non existent
1 reviews | Active since Jan 2020
I had an issue with 2 of my GMC - Bladeless Personal Air Cooler - AB15 leaking a bit of water now and again. I phoned GMC, they promptly came to pick them up. Fixed them and brought them back. Working perfectly now, and saving us from the Gauteng heat. Going forward I will definitely keep GMC in mind when I add a air-conditioned system. There service is probably the best I've ever experienced....just wow
1 reviews | Active since Jan 2020
I had an issue with 2 of my GMC - Bladeless Personal Air Cooler - AB15 leaking a bit of water now and again. I phoned GMC, they promptly came to pick them up. Fixed them and brought them back. Working perfectly now, and saving us from the Gauteng heat. Going forward I will definitely keep GMC in mind when I add a air-conditioned system. There service is probably the best I've ever experienced....just wow
1 reviews | Active since Jan 2020
I have to correct my previous review, I just don't know how to find it and edit it, so I am writing a new review. It has come to light that TakeAlot was at fault for the return process of the air purifier. And GMC so generously took the punch for it, and offered me a full refund, and even followed up whether TakeAlot has refunded me. And again TakeAlot credited my account, but only as a gift voucher, meaning the amount is non-refundable and I am forced to spend my money at TakeAlot. However this review is on GMC's exceptional service in prioritizing customer care satisfaction above profit, which has leaved an everlasting good impression on me, also telling me they highly value core values over profit. And I can without a doubt say if I am ever in a position to purchase an aircon I will pleasantly find pleasure in supproting GMC airconditioning. They have by far outshined any and all customer care level service of any company I have ever received! :-) Thank you so much dear Gareth, I will gladly support you when I am going to look into purchasing an air conditioning unit, as all your units have such good reviews on top of this exceptional service. Thank you for valueing custimer care over profit, I can't think of a single other company, that still has that core values instilled in their service! You are absolutely remarkable! Thank you for above excellent and exceptional service! I am definitely now one very satisfied customer! :-)
1 reviews | Active since Jan 2020
I have to correct my previous review, I just don't know how to find it and edit it, so I am writing a new review. It has come to light that TakeAlot was at fault for the return process of the air purifier. And GMC so generously took the punch for it, and offered me a full refund, and even followed up whether TakeAlot has refunded me. And again TakeAlot credited my account, but only as a gift voucher, meaning the amount is non-refundable and I am forced to spend my money at TakeAlot. However this review is on GMC's exceptional service in prioritizing customer care satisfaction above profit, which has leaved an everlasting good impression on me, also telling me they highly value core values over profit. And I can without a doubt say if I am ever in a position to purchase an aircon I will pleasantly find pleasure in supproting GMC airconditioning. They have by far outshined any and all customer care level service of any company I have ever received! :-) Thank you so much dear Gareth, I will gladly support you when I am going to look into purchasing an air conditioning unit, as all your units have such good reviews on top of this exceptional service. Thank you for valueing custimer care over profit, I can't think of a single other company, that still has that core values instilled in their service! You are absolutely remarkable! Thank you for above excellent and exceptional service! I am definitely now one very satisfied customer! :-)
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