GS
Go Shark Cage Diving Africa
Unclaimed Business
GS
Go Shark Cage Diving Africa
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
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Score
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Kerry I
1 reviews | Active since Jan 2020
27 Feb 2019, 11:05
Another one scammed by Go Shark Diving SA _ An agent of Shark Lady Gaansbaai adventure
*2013 - I can confirm that since my first experience booking through Paul of GoSharkDiving in 2013 was successful, Paul arranged my adventure everything from the early morning wake up call, early morning shuttle pick up service, a trip to SharkLady Adventures in Gaainsbaai who supplied me with a video of the adventure at SharkLady Adventures, and a return shuttle. *2015 - Based on good service, I booked with the same ''so called reputable company" GoSharkDiving affillated to SharkLady Adventures in Gaainsbaai, but the night before the adventure received a call from Tanya saying there was another group going an exclusive VIP group going and my booking was cancelled and would be refunded. Emails went back and forth for 2 months, no joy. I called one of Paul's old colleagues on the mobile number listed on the GoSharkDiving website, the lady told me she'd left the company because Paul forces his staff what to mail customers and she caught on to how he was scamming customers. She also advised me to contact Shark Lady who would quickly pay me my money back. When I contacted Shark Lady I received no response. She advised me that Paul is an agent for Shark Lady, Paul operates from his office in the US and his staff, Tanya who joined the company in 2015 is based in SA. *2018 - I have emails from both should anyone require copies to further investigate. I found it did help to threaten to take to 702, then emails would quickly be signed Paul and promises were made he would transfer money to me that evening but didn't. Taking into account the number of years and cases of tourists, honey mooners, the elderly and south african residents being robbed of their money through an affilliate/''past affiliate'' of Shark Lady is shocking! and they're still out there.
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|Replies (0)KI
Kerry I
1 reviews | Active since Jan 2020
27 Feb 2019, 11:05
Another one scammed by Go Shark Diving SA _ An agent of Shark Lady Gaansbaai adventure
*2013 - I can confirm that since my first experience booking through Paul of GoSharkDiving in 2013 was successful, Paul arranged my adventure everything from the early morning wake up call, early morning shuttle pick up service, a trip to SharkLady Adventures in Gaainsbaai who supplied me with a video of the adventure at SharkLady Adventures, and a return shuttle. *2015 - Based on good service, I booked with the same ''so called reputable company" GoSharkDiving affillated to SharkLady Adventures in Gaainsbaai, but the night before the adventure received a call from Tanya saying there was another group going an exclusive VIP group going and my booking was cancelled and would be refunded. Emails went back and forth for 2 months, no joy. I called one of Paul's old colleagues on the mobile number listed on the GoSharkDiving website, the lady told me she'd left the company because Paul forces his staff what to mail customers and she caught on to how he was scamming customers. She also advised me to contact Shark Lady who would quickly pay me my money back. When I contacted Shark Lady I received no response. She advised me that Paul is an agent for Shark Lady, Paul operates from his office in the US and his staff, Tanya who joined the company in 2015 is based in SA. *2018 - I have emails from both should anyone require copies to further investigate. I found it did help to threaten to take to 702, then emails would quickly be signed Paul and promises were made he would transfer money to me that evening but didn't. Taking into account the number of years and cases of tourists, honey mooners, the elderly and south african residents being robbed of their money through an affilliate/''past affiliate'' of Shark Lady is shocking! and they're still out there.
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Annette P
1 reviews | Active since Jan 2020
8 Mar 2016, 07:15
All i want is my refund
<br> I had won an award at work which allowed me to win a voucher to use on any experience of my choosing which they would pay using the corporate credit card , I then decided to do shark cage diving and chose GOSHAKCAGE DIVING AFRICA as the company to do this with, I made my booking and payments online as they had a special running and I paid for 2 vouchers which amounted to R2268, I was booked for the 26/12/2015 which I unfortunately missed and thereafter rescheduled with them, ever since then I have been told that there is bad wheather or no shark activity these excuses continued for weeks and I specifically advised that I`am leaving that department and relocating to jhb in which then I would not be able to attend the boat trip if I come this side, eventually the time came for me to leave and I requested a refund into my bank account as the refund cant be done to that coporate credit card as im no longer there and I had given them an invoice already, Tanya advised she would be able to do it however refunding into my bank acc would take longer which I said was ok, now I get an email with a credit card refund of R1028 and when I enquire they say no they cant, I want my money.
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Annette P
1 reviews | Active since Jan 2020
8 Mar 2016, 07:15
All i want is my refund
<br> I had won an award at work which allowed me to win a voucher to use on any experience of my choosing which they would pay using the corporate credit card , I then decided to do shark cage diving and chose GOSHAKCAGE DIVING AFRICA as the company to do this with, I made my booking and payments online as they had a special running and I paid for 2 vouchers which amounted to R2268, I was booked for the 26/12/2015 which I unfortunately missed and thereafter rescheduled with them, ever since then I have been told that there is bad wheather or no shark activity these excuses continued for weeks and I specifically advised that I`am leaving that department and relocating to jhb in which then I would not be able to attend the boat trip if I come this side, eventually the time came for me to leave and I requested a refund into my bank account as the refund cant be done to that coporate credit card as im no longer there and I had given them an invoice already, Tanya advised she would be able to do it however refunding into my bank acc would take longer which I said was ok, now I get an email with a credit card refund of R1028 and when I enquire they say no they cant, I want my money.
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