unauthorised debits to my bank account

unauthorised debits to my bank account, takes ages to cancel attached chat in spite of chat with them yesterday

Hi, this is our virtual assistant! Tell us how we can help. GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat. You at 16:02, Dec 12: another debit!!!!!! i never ever auth this!!!! Assistant at 16:02, Dec 12: Hi Nigel, I'm GoDaddy's AI Assistant. I understand you're concerned about a charge you didn't authorize. This is definitely something we should look into right away.

Could you share more details about the charge you're seeing? For example, when did it occur and what amount was charged? You at 16:03, Dec 12: yesterday we spoke NOW ANOTHER DEBIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Assistant at 16:05, Dec 12: I've run into some trouble. I'll transfer you to one of my human colleagues. Yeswanth Muddishetti at 16:05, Dec 12: Hi! Welcome to customer support. I hope you are doing well. Could you please provide me you customer ID so that I could validate your account You at 16:06, Dec 12: 25649887 Yeswanth Muddishetti at 16:07, Dec 12: please provide me 6digit code you received to your GoDaddy registered email! You at 16:08, Dec 12: 894459 I AM REPORTING YOU GUYS TO THE POLICE NO WAYS DID I AUTH TYHIS ANYWHERE!!!!!!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:09, Dec 12: Don't worry, let me check this for you!please allow me 1 minute You at 16:09, Dec 12: WE SPOKE YESTERDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:10, Dec 12: Yes, I can see that you have had a conversation with one of our guides. I am currently reviewing that. You at 16:10, Dec 12: WHWEER CAN II GET COPIES OF AKLL THESE CHATS I GING TO POLICED NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! there is now ways that i click auto renew EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You at 16:11, Dec 12: THIS IS ***** EVEN I SPOKE YESTRERDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GIVE ME A PHIONE NUMBER NOW!!!!!!!!!!!!!!!!!!!!!!!!!! You at 16:12, Dec 12: THIS CAPE TOWN ONE CAN I PHINE NOW FROM POLICE STATION!!!!!!!!!!!!!!!!!! You at 16:13, Dec 12: WHERE are you answer me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:15, Dec 12: I understand you are concerned as this was some unauthorized activity. Please don't worry the domain was not yet deleted thus this leads to an automatic renewal .How ever don't worry ill refund your money back upon your conformation please make sure you delete the product please let me know your decision Yeswanth Muddishetti at 16:15, Dec 12: banktoreport.com You at 16:16, Dec 12: i deleted all yesterday now still charge comes through , you can see i want no product!!!!!!!!!!!!! Yeswanth Muddishetti at 16:16, Dec 12: This is the domain. Would you like to continue with it or discontinue? You at 16:16, Dec 12: i want nothing from godaddy , I AUTHORIDED I AUT NO RENEW Yeswanth Muddishetti at 16:17, Dec 12: Thank you for letting me know. Please log into your account and assist me with the domain deletion. You at 16:17, Dec 12: I HOW MANY TIMES WENT INTO WEBSITE DELETED EVERYTHING cmon man!!!!!!!!!!!!!!!!! You at 16:18, Dec 12: i copied this conversation now i need yesterday conversation , i going now to open case at policew Yeswanth Muddishetti at 16:19, Dec 12: I know that could be very frustrating please bear with me it my duty to assist you, ill ensure your money back into your account You at 16:19, Dec 12: cmon man yesterday i was told this!!!!!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:20, Dec 12: Professional Email - Individual- Renewal - 1 year(s) this was the product that was deleted yestered and the domain was left as it is You at 16:20, Dec 12: iyou are playing with me Yeswanth Muddishetti at 16:21, Dec 12: Please don't misunderstand me; I am simply making you aware of this. let me assist you with the domain deletion ! You at 16:22, Dec 12: how long is this still going to take , uou know i wanty NOTING FROM GODADDY Yeswanth Muddishetti at 16:23, Dec 12: iam sorry to hear ,this was the only product left iam sorry to hear ,this was the only product left If you delete this, you will no longer have any products with GoDaddy. You at 16:24, Dec 12: I WANT JNOW PRODUCTS!!!!!!!!!!!!!!!! I WANT NO PRODUCTS!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:27, Dec 12: I'am vey sorry that this made you very furious ,I'am sure that after this deletion there will be no billing with GoDaddy and i know that this make you happy and Iam very happy to assist you on this and give you peace of mind !

please visit the account page!

[25649887] My Account | Billing https://account.godaddy.com/subscriptions You at 16:30, Dec 12: I AM BUSY WITH UDLINE AS WE SPEAK I SHOWING THEM THIS CHAT BUST WITH *****LINE Yeswanth Muddishetti at 16:30, Dec 12: okay ! You at 16:31, Dec 12: YOU HATEFUL PEOPLE!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:33, Dec 12: please don't misunderstand me iam helping you out to get deleted with all products and get refund back and no billed ,why will I be hating you when i have not seen you in my life? Dont worry its my duty to assist you! Yeswanth Muddishetti at 16:34, Dec 12: Let's proceed with the domain deletion. You at 16:34, Dec 12: PROCEED You at 16:35, Dec 12: I BLOCKED THE CARD NOW AT THE BANK AND OFF TO THE POLICE STATION QUICKLY THEN COMING BACK MAND REPORTING ON HELLO PETER AND ALL OTHER PLATFORMS I CAN I COPYIMG THIS CHAT SO PLEASE CARRY ON CHATTING SO I HAVE MORE PROOF Yeswanth Muddishetti at 16:36, Dec 12: [25649887] My Account | Billing You at 16:36, Dec 12: Hi, this is our virtual assistant! Tell us how we can help. GoDaddy does not accept or ask for payment data over chat. Do not include any payment card information or payment details in this chat. You at 16:02, Dec 12: another debit!!!!!! i never ever auth this!!!! Assistant at 16:02, Dec 12: Hi Nigel, I'm GoDaddy's AI Assistant. I understand you're concerned about a charge you didn't authorize. This is definitely something we should look into right away.

Could you share more details about the charge you're seeing? For example, when did it occur and what amount was charged? You at 16:03, Dec 12: yesterday we spoke NOW ANOTHER DEBIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Assistant at 16:05, Dec 12: I've run into some trouble. I'll transfer you to one of my human colleagues. Yeswanth Muddishetti at 16:05, Dec 12: Hi! Welcome to customer support. I hope you are doing well. Could you please provide me you customer ID so that I could validate your account You at 16:06, Dec 12: 25649887 Yeswanth Muddishetti at 16:07, Dec 12: please provide me 6digit code you received to your GoDaddy registered email! You at 16:08, Dec 12: 894459 I AM REPORTING YOU GUYS TO THE POLICE NO WAYS DID I AUTH TYHIS ANYWHERE!!!!!!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:09, Dec 12: Don't worry, let me check this for you!please allow me 1 minute You at 16:09, Dec 12: WE SPOKE YESTERDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:10, Dec 12: Yes, I can see that you have had a conversation with one of our guides. I am currently reviewing that. You at 16:10, Dec 12: WHWEER CAN II GET COPIES OF AKLL THESE CHATS I GING TO POLICED NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! there is now ways that i click auto renew EVER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! You at 16:11, Dec 12: THIS IS ***** EVEN I SPOKE YESTRERDAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GIVE ME A PHIONE NUMBER NOW!!!!!!!!!!!!!!!!!!!!!!!!!! You at 16:12, Dec 12: THIS You at 16:37, Dec 12: [25649887] My Account | Billing https://account.godaddy.com/subscriptions You at 16:30, Dec 12: I AM BUSY WITH UDLINE AS WE SPEAK I SHOWING THEM THIS CHAT BUST WITH *****LINE Yeswanth Muddishetti at 16:30, Dec 12: okay ! You at 16:31, Dec 12: YOU HATEFUL PEOPLE!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:33, Dec 12: please don't misunderstand me iam helping you out to get deleted with all products and get refund back and no billed ,why will I be hating you when i have not seen you in my life? Dont worry its my duty to assist you! Yeswanth Muddishetti at 16:34, Dec 12: Let's proceed with the domain deletion. You at 16:34, Dec 12: PROCEED You at 16:35, Dec 12: I BLOCKED THE CARD NOW AT THE BANK AND OFF TO THE POLICE STATION QUICKLY THEN COMING BACK MAND REPORTING ON HELLO PETER AND ALL OTHER PLATFORMS I CAN I COPYIMG THIS CHAT SO PLEASE CARRY ON CHATTING SO I HAVE MORE PROOF Yeswanth Muddishetti at 16:38, Dec 12: [25649887] My Account | Billing you can delete your products from here Preview attachment Yeswanth Muddishetti at 16:39, Dec 12: make sure you follow the order by turning off the auto renew and downgrading the protection plan and finally deleting the domain You at 16:39, Dec 12: I DID ALL THIS YESTERDAY NOW AGAIN You at 16:40, Dec 12: DOMAIN HAS PENING EVENT????????????????? CANNOT DELETE !!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:41, Dec 12: Please follow the sequence and proceed accordingly You at 16:42, Dec 12: SAYS PROCESSING CANCELLATION CANNOT DO ANYTHING FURTHER OH I HATE THIS GODADDY!!!!!!!!!!!!!! SPOILING MY XMAS LEAVE!!!!!!!!!!!!! You at 16:43, Dec 12: just copying all this chat as we go so i have proof pf what is happening You at 16:44, Dec 12: from 16h10 and still struggling with you in spite of yesterday chat also Yeswanth Muddishetti at 16:44, Dec 12: please allow some time for it to process! You at 16:44, Dec 12: i am waiting!!!!!!!!!!!! You at 16:45, Dec 12: Order # Billing Date Amount

3968462401 12/12/2025 R680.14 ZAR

3967054666R REFUND 12/11/2025 ( R372.60 ZAR )

3967054666 12/11/2025 R372.60 ZAR

3460323465 12/11/2024 R702.86 ZAR

2909712949 1/28/2024 R113.85 ZAR

149059851 1/21/2009 $10.19 USD You at 16:46, Dec 12: BANKTOREPORT.COM Full Domain Protection Processing cancellation... MasterCard •••• 8909 Exp 7/2025 and i wait and wait and wait!!!! Yeswanth Muddishetti at 16:47, Dec 12: Perfect! now please click on right 3 dots and then edit plan ,and then select no protection ! Perfect! now please click on right 3 dots and then edit plan ,and then select no protection ! You at 16:51, Dec 12: and i wait did all this Yeswanth Muddishetti at 16:52, Dec 12: thanks for the update now please proceed to delete the domain! thanks for the update now please proceed to delete the domain! You at 16:54, Dec 12: i cannot do it so complicated cmon man!!!!!!!!!!!!!!!!!!!!! was easy to sign up now this long process cmon man!!!!!!!!!!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:56, Dec 12: Don't worry, with your permission, shall I try to delete it from my side.? please conform me ! You at 16:57, Dec 12: delete the thing you know i want it deleted!!!!!!!!!!!!!!!! Yeswanth Muddishetti at 16:57, Dec 12: Thank you for confirming with me. You at 16:58, Dec 12: from 16h02 this chat and still we not deleted Yeswanth Muddishetti at 16:59, Dec 12: See you hvae no products please let me know did i if really assisted you may i know are you happy with my work ? See you hvae no products please let me know did i if really assisted you may i know are you happy with my work ? You at 17:00, Dec 12: where is my refund Yeswanth Muddishetti at 17:01, Dec 12: Don't worry, I will process that. May I know which payment method you would prefer? You at 17:01, Dec 12: in my bank acount Yeswanth Muddishetti at 17:02, Dec 12: Thank you for confirming. Please note that it may take 5 to 7 business days for the funds to be credited to your bank account. I kindly ask that you allow me 5 to 10 minutes to work on raising your refund request without interruption. You at 17:03, Dec 12: i am waiting Yeswanth Muddishetti at 17:05, Dec 12: Thank you for your patience. I kindly ask that you don't interrupt me in between raising refund request and allow me 5 to 10 minutes ! Info at 17:10, Dec 12: Just checking in, please reply to let us know you are still here. You at 17:10, Dec 12: yes