Worst restaurant service ever

Gogi Korean BBQ halal in Observatory, is one of the worst restaurant service experiences I’ve ever encountered. The restaurant was fully staffed, but none of the waitresses seemed to be doing their work or sticking to their tables. We had three different people serve us and each forget our order multiple times. We received our food - all of which were raw ingredients that don’t require prep - an hour after we ordered and after we had to ask for it. The restaurant was sp****, with only 4 tables occupied and fully staffed. You pay for meat and bottomless sides but the sides didn’t come after multiple requests so we had barbecued all our meat which stood and got cold while we waited for sides. Only after we requested to speak to the manager, who refused to come out, did the waitresses bring our sides. The sides are given in small portions and we finished them quickly between two people so we had to request more and they were not brought out to us. It took 2 hours to receive and barbecue our food before we could eat and at the end we asked for the manager again and she said she knew customers were unhappy but no one told her we requested to speak her. Regardless, she was aware of the situation but sat in the kitchen the entire time. She was also one of the people that waited on us and disappeared, never to bring our order or to return to the floor again. This restaurant is completely disorganised and management is extremely poor. We paid R700 for our meal which we couldn’t even enjoy or eat properly because it was brought in pieces over 2 hours.