1 reviews | Active since Member
I came in the store early to take out my laybe and I did exchange and purchase few stuff but when I go till point I realize I have forgot on my wallet and I told cashier to hold my stuff i will be back. Then I came back then I was assisted by a different cashier Teshlene Jacobs. I explain to her that I was here earlier on and I was assisted by one of her colleague with regards to exchange, then attitude she gave me was so terrible and I did not understand where it was coming from and I even ask her why is she acting like- she rep**** and says I must wait for the cashier who assisted and move as she wants to help other client. I answered her said what about me and I'm not going to moved, what she did in front of me moved to other till point and called the client while I was waiting. I calm my self and waited for her to finish-then I asked what is going to happen with me since clearly you are not willing to assisted me- she then reply and said I must wait her colleague who is at back is busy. Then I asked her for the manager because really Im not treated as a customer here. Then she reply to say her manager is standing next to her at the other till. I was really shocked to find out she is behaving like that in front of her manager Valmarie Lewis- I even re ask the manager if she is really the store manager? The manager then rep**** and says yes she is but she doesn't reprand her staff in front of the client-then I reply back to say to her its about that its about her your cashier is treating clients, least is scenario you should have at least intervene even if you had to assist not to let your cashier behave like that. She then said she dont know what to do cos she feels like Im shouting and I said I was not shouting I'm frustrated even to the fact that you the manager. I've been shopping with Going Under Clothing at Parklands branch in the Main Road from day one the store open, It convenient to me but this treatment got to day was pathetic. Please take your Manager and cashier for training on customer services, clearly they don't understand how to treat clients.
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