Goldburg Properties - Bel Aire Place - Kempton Park

Goldburg Properties - Bel Aire Place - Kempton Park

Recently there was a water leakage in the pipes that was not visible as it was through the walls until I noticed water coming through the wall. It follows that I had issues with the water bill. They have changed the water system to prepaid. I assumed that would mean we would not be charged for water on our monthly bill. To my surprise the bill was over R1200 for water when I normally pay around R150 per month for water for the past 2 years. I would buy water and it would be gone in a day or 2 without much usage and ended up spending R600 for prepaid water alone Maggie said there was air coming out which read on the meter as water. Which is ridiculous. In total I have been charged over R1800 for water instead of the less than R200 I normally pay over the past 2 years. Further more the bill supposed to be R0 anyway since we are now on prepaid. I have been given a lame excuse on how water is backdated and charged the following month. they are mentioning water leakages in the bathroom. I've had leakages before and it never accumulated to this amount. the plumber advised that the reason for the amount was for the leakage. Even so this is ridiculous considering the amount I normally pay. And why must I pay for their faulty pipes???

They have no complains department either because you end up complaining to the person you are complaining about.

I'm totally fed up on how they are ****ming me because of their own errors!!! the economy is already tough I do not understand why they take advantage of people like this.