TERRIBLE CUSTOMER SERVICE - BEL AIRE MAINTENACE

I constantly have to fight to get any maintenance done at Bel Aire Place. I have no power for a few days and I've requested them to check it yet they are always assuming the problem is with the tenant. This place is becoming more and more unpleasant to stay at. They cant even maintain basic needs like water and electricity. And then they will ignore you on their Whatsapp with no updates. I will still have no power tomorrow. I'm seriously disappointed! Their lack of urgency is something to be studied.