No Internet

It's 4 days now ,that we are sitting with no Internet. We phoned Goldfields WiFi fibre since,they said they lodged a complain at Evotel, we then starting to bypass Goldfields WiFi Fabre as no one is capable to help.Now we are only operate threw Evotel as it seems they are the only one to help us,its 2days later ,after several complaints were processed, and after a lot of phone calls were made,nothing had changed yet.We don't know whom to go next,please 2Bernardstreet Riebeeckstad Welkom