UTTERLY HORRIBLE SERVICE- REFUND ME

UTTERLY HORRIBLE SERVICE. Placed an order for a vef in a specific colour. Was told 'It shouldn't be a problem' then as soon as I paid the 50%deposit PLUS DELIVERY, THE STORY CHANGED TO YOU CANT HAVE THE COLOUR YOU WANT. WAS THEN TOLD TO PROVIDE MY BANKIBG DETAILS FOR THE REFUND, AND DAYS LATER AM TOLD TO WAIT FOR SOME BUYER. THE SALES PERSON IS DISMISSIVE AND HAS AN ATTITUDE THAT SAYS 'I CANT BE BOTHERED'. I WANTED TO BUY THIS BRAND BECAUSE IT IS MADE IN SOUTH AFRICA. NEVER EVER AGAIN. RRALLY NOT WORTH THE TROUBLE. WILL STILL BUY OTHER SOUTH AFRICAN MADE GOODS, JUST NEVER THIS ONE!!