1 reviews | Active since Member
WHAT POOR SERVICE, CALLED IN 05/04/2024 TO GET A NEW RADIO FITTED AS I WAS GOING AWAY AND WANTED TO PUT ONE IN. THEY SAID THEY COULD NOT HELP ME THIS FRIDAY AS THEY ARE FULLY BOOKED BUT COULD HELP ME THIS FRIDAY 12/04/2024. SO I CALLED IN TODAY TO ARRANGE THE TIME AS I HEARD NOTHING FROM THEM IN 4 WORKING DAYS, THE RECEPTION LADY PUT ME THREW TO TECHNICAL DEPT, THE LADY ANSWERED AND SAID SHE KNOW NOTHING ABOUT THE JOB?? THEY SAID THEY WILL LOOK AND LET ME KNOW. I THEN CALLED IN AGAIN AS NOBODY AGAIN CALLED ME BACK SHE SAID IT IS LYING AT THE ACCOUNTS DEPARTMENT I THEN ASKED TO SPEAK TO A MANAGER AS USUAL THERE ARE NO MANAGERS AVAILABLE NOW I UNDERSTAND WHY THERE IS SUCH POOR SERVICE. THERE WAS I GUY IN THE BACK GROUND TALKING BAD ABOUT ME THEN WAS TOLD WE WONT INSTATE YOUR ACCOUNT.ASKED TO SPEAK TO THE GUY AND WAS TOLD HE JUST LEFT HOW CONVENT HEY WOW THIS IS WHAT YOU CALL SERVICE HEY. I PUT THE SAME MESSAGE ON THERE FACEBOOK AND THEY HAVE BLOCKED ME. AGAIN SHOWS HOW PROFESSIONAL THEY ARE