Gopro max

Hi I purchased the latest 360 action camera from Gopro (go pro max) I use my cell phone to edit and post the content captured like everyone else. I informed gopro that the go pro editing app has a problem with editing the 360 content ( this is the recommended application go pro suggest when editing the footage captured from the camera) however 360 footage is problematic and is not supported in the app. I reached out to gopro global and they said they are aware of the issue and is currently working on it. That was last year October. I reached out again as I see a few more ppl has the same problem . They informed me again that they are aware and busy working on it. The camera cost me R10000 and I am unable to use the sole purpose of the camera as the 360 footage does not work on all the latest Samsung devices (note 20 and s20 ) . I wish to inform everyone that has the latest Samsung or will be upgrading not to purchase the gopro max if they are planning on using the phone to edit and upload footage. I'm stuck with a 360 camera that I can only use to capture normal footage because gorpo are not doing anything to assist and resolve my proble.

Its pathetic and I haven't received any answers or a deadline on when this will be resolved.

Please help.

Regards Marvin

https://community.gopro.com/t5/GoPro-Apps-for-Mobile/GoPro-Max-App-Problem-Note20/m-p/886360/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufEtJU0tUQjJQNzdDS1lUfDg4NjM2MHxTVUJTQ1JJUFRJT05TfGhL#M24794