Poor workmanship of wingbackchairs

Bought two identical flowered grey wingback chairs @ the same time. Chair one looks exactly like the advertisment. I have sent back chair two for a replabement three times already. Chair number two Cushion size was much bigger than nr one. Cushion bottom was sewn with grey and green odd material. Cushion did not have piping as chair one does. Chair wings much smaller and thinner than nr one. Chair seating height 4 cm higher, so my feet cannot reach the floor. Chair back width much smaller than nr one Feet of chair painted with teardrops and *****s stick out and cannot be *****ed in properly. After numerious telephone calls and emails and three chairs sent back with the same problems, it seems they are not able to match two chairs.