DISAPPOINTING: Sub-Par Quality, Rushed Work and Poor Delivery.

I'm a PRO-BLACK-BUSINESSES type of customer. I was, unfortunately, duped by the Instagram hype of Got Wood SA. In June of 2020, my wife and I ordered a TV stand, for which we were quoted R5,000. We paid it immediately upon receipt of the invoice. Few weeks later, we started getting messages about "back log" from lockdown.

Long story short, our TV stand came exactly on the 12th week (which is the maximum length of waiting time). Upon arrival, however, I realised that the stand still had wet paint and not all parts varnished. It was evident that despite the long waiting period, I still got a "quick-quick" last minute job.

On the day of delivery, the guy kept calling to try to push the date out further, to which I sternly refused. The TV unit is of subpar quality, the drawers don't open properly - we don't use them at all, and the paint was drying for the next few days after delivery; so we had to keep the windows open for the fumes.

I'm so disappointed. I had intended to do business with them for 3 more items, but my first experience is, unfortunately, my last. I feel like I might as well have went to @HOME to buy a much more proper item. We lost R5K because this unit looks like something put together by a total amateur.