Unhappy Customer

I am very disappointed with Got Wood South Africa. I requested a quotation for Live Edge Table and it was sent to me on the 1st of June 2020 which was R8200.00 plus R500 delivery, so the total was R8750.00.

The table was then delivered 13 August 2020. This table from the start it had problems, it was not painted right, they didnt paint it underneath their reason is that no one will see it but i requested for it to be painted and they did. The legs had scratches they had to come pick it up and go fix it now this table has ants which means it was not treated before they sold it to me. There is white powder coming out everyday from it. When i told them they said they will come and take it and treat it it is caused by humidity where is stay for which i didn't know this will happen. Know they pick up the table to go treat it and i said to them i no longer want this table because it seems like it will give me problems again. i mean no one wants to buy a table that will need treatments because of ants. I asked them to sell this table to someone who doesn't have humidity where they stay and change my table to a glass table.

Their response is no they cant do that if i want glass table i will have to pay extra for glass. Why do i have to pay extra whereas i have paid before and am not happy with their service? Why cant they sell my table and do a table that i want?

If you can see the table they did for me is mediocrity. The wood table was combined by glue that glue is also coming out it has lines in between.

I am very disappointed more especially because i don't have that money they want. I paid what they wanted now they want more for something that they couldn't do.