1 reviews | Active since Member
Compliant:
We were booked in the camping site this past weekend from 23 - 25 May2025. We arrived and had terrific service from the ladies at reception. We were then placed on plot 43 & 44. We were sitting outside by the campsite and the security's cam to make a turn to say that we should put the music off which we did, please note there were other people that music was playing very much louder than ours. That was the only time that securities made a turn by us. Further more we were then sitting by the fire and having conversation the people camping at slighty behind us was partying till pass one o clock the morning. The next morning you could see the other people on the campsite was looking at us and started to make funny comments. The one lady walked till infront of out stand and was saying "sies, sies" this was a total disgust to me because I could then pick up that this is ****** playing off. The security manager then pulled up and asked to speak to the person that booked the place. I then went to him and he told me that they received several complaints and we need to leave the site. I then asked him who complained because there was other people that was also partying late he said he does not need to tell me we should just leave the place. I then asked why do we not get a final warning and why are we just to leave and also whether I will get my money back as he is forcing us to leave now. He said we wont get the money back and we should see that we leave. The people with me started to get frustrated because he also did not have a manner to speak to me. I then started packing and left the resort. I could see from what was happening around us that the people that camp there is regulars and they know each other. And my biggest disgust was the fact that the Security Manager could not be decent with us and demanded that we leave without a warning. I would like to require that my money for the 2 plots for the Saturday gets paid back as I did not have the use of the resort for that day. Also I would like the Security Manager that was on duty be approached about his way toward coloured people. He should treat people with respect. I know the resort cant be held accountable for the ****** of their visitors , but this should also be acknowledged. We are all working towards a better South Africa but the way things was handled was true ****** which I have not seen before.
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