Poor service from Govchain

I app**** for registration of my company two weeks ago with Govchain. Their adverti*****t says from application to full registration takes 48 hours and you will receive all your paperwork and Certificates. It has been TWO WEEKS!! Using the poor excuse that government systems are under maintenance causing the delay. I wish I had done my due diligence to first do some research. I found post dating back to 2019 where Govchain used the same excuse with other clients. This is horrible and poor service! I would advice people to steer clear of Govchain and rather use the services of other more reliable companies.