Dissappearing Act, non Existent

I've always recommended this online store as bought from them since my daughter was born and never had issues until now. I bought three different toys for my toddler with order number 8332-ZA on the 28th of March 2024. Delivery 4-5 working days has been long past and no toys delivered. There's no direct telephone number, no response on their chat, you cannot even track your parcel. I'm getting an error that my email address/track number is invalid. You have really f*@ed me over.