Bought my C200 brand new with grand central motors after 3 months started seing flames now biggest problem my engine is shaking after they gave me quotation and I paid they still can’t fix the problem causing the engine to shake, they lied to me saying is

As a little girl I had a dream to own a luxury car like Mercedes Benz my dream became reality in 2018 March when I bought my brand new Mercedes Benz, let me cut the story short, after 3 months of buying C200 brand new my car couldn’t start normal I had to call Mercedes Benz mechanics to come jumpstart me so that continued to be my problem in winter this was just the beginning, my passenger front seat started peeling off I reported apparently they changed the whole entire seat, after a year or before that I can’t remember my charging point was charging only 1 side I reported they told me there is nothing they can do as is not covered and that I should pay for them to fix, so after that the whole case board also peeled off I was also told there is nothing they can do, anyways I took my car for service and they didn’t put coolant imagine I was told i should have told them to put coolant how funny is that if you take car for service they have to run diagnosis anyways, 22 September took my car in as it was shaking like I’m driving a truck got scared I went to grand central and explained my problem I was then given a quote which I accepted it by 28 September where I gave them go ahead to fix the car, so 05 October 2022 nateesha singh called me saying your car is ready for collection, with excitement I returned my curtesy car and rushed to grand central motors for collection of my car , upon my arrival was told your car is fixed go pay and collect keys after paying lot of money R32.000 as a single mother of 3 is a lot , when I went to the car I noticed they lied to me my car was not fixed, it was shaking even more that when I brought it, I asked them why they didn’t fix it they started telling me stories that all this was communicated to my service advisor said the machanic, they started telling me that they don’t know what the problem after I made the payment I’m sure they expected me to just take car and go because I’m a young female and maybe they thought I’m not educated, my car was brand new when I purchased it came with all this problem, today is 03 November 2022 I still have not received any updates regarding the progress of the car, I lost over 10 deals because of this huge inconvenience of not able to travel to meet clients as I was , JJ the acting manager at that time guys remember all this was all their fault he offered me a curtesy Car which they needed me to pay another 10k I couldn’t take the office as I had just paid 32k for fixing the car and can’t afford another 10k, no one cares about customer service at grand central motors Midrand. No one knows what the problem is in my car I’m sitting without a car I’m just paying it for it while I’m not enjoying the services, a car that was bought with them brand new was problematic after 3 months of purchase, I’m losing money everyday without a car is been a month since I paid for that invoice, guys be careful of nateesha Singh a very big liar how can she call me and made me pay saying my car is ready and she knew they failed to fix it and didn’t even communicate that she continued lying to me saying is fixed, I thank God for the Indian machanic who confirmed in our present that all information was communicated to nateesha but she thought she’s enough that she will not communicate that with me and continue lying saying everything is perfect, I’m suffering a big loss daily without a car, Mercedes Benz guys I can’t survive one more day without a Car