Horrible Horrible

The car that I have attached a picture for is the car I enquired about on the 19 of April 2024 going for R 209 900 milage 15025 km. They told me the car was available and I summitted the document they requested from me. Two hours later they told me I was approved, They asked me when do I want to fetch the vehicle I said tomorrow I can be in Midrand. They said its ok they prep the vehicle, 1 hour thirty minutes later they phoned they said how about I come to fetch the vehicle on Monday April the 22th 2024 I said its ok fine. Right after 15H00 exactly on the same day on April the 19th 2024 they phoned they requested to push the collection date to Tuesday April the 21th 2022 stating that they thought they had the vehicle on the floor. I said its ohk.

On Monday they at 17:21 they sent me pictures of a dusty vehicle also attached and if you zoom in you'll notice that the vehicle has 25000km on the odometer reading I did not reply to these as I have already started to enquire about another vehicle that was a year old than this one. When Grand Central Motors contacted me on a Tuesday the 24th I rejected their deal. Not only did was I irritated by the milage of the vehicle they sent me pictures for but also they added extras worth about R20 000. Mind they never asked me whether they should add those extras.

When they phoned me I said thank you I have already found what I was looking for there was no transparency with your deal no Offer To Purchase, invoice, Podium sent to my emails. Three weeks later 14 May 2024 I noticed that they have re-posted the vehicle I initially enquired about which had 15025km after they have removed it from both their website and changecars.co.za. Now they are pricing it at R229 900 how amusing, (I have been observing their website and other car websites, theses guys are hypocrites) I believe this norm is a Gauteng province thing I have noticed and experienced such with both grand central motors and we buy cars. To whom ever it may concern at Grand Central Motors, consumers are now open minded all that they need is transparency, honesty and good service. I bet people from the Eastern Cape, East London are undermined at your dealership. The pictures that I have attached explains your manipulation.

To every consumer reading this I would recommend SMG BMW Umhlanga from when I asked for a quote I knew that my deal with them will go smooth. Please go and read my review @ SMG BMW Umhlanga. They respect people from all provinces.

Stay Away From a sales executive called Karabo Maphule