1 reviews | Active since Member
I purchased a Ferrari jacket for my son and after trying it, realized that it was a size too small. I tried returning to their Sandton store but was informed that I can only return it online. After collecting the jacket on Monday, I now get a call that the jacket has a stain on it and they will not accept the return. I explained that the only time my son used the jacket was when he tried it on for less than 2 minutes, therefore there is no ways that he could have getten a stain on it. This just sounds like a scam to ensure higher revenue by preventing customers from returning purchased goods back to the store. I am now going to be stuck with a R1 747. 50 jacket that my son cannot use due to this scam. Very, very disappointing.
Best regards,
Best regards,
Best regards,
Best regards,
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