GS
Graphic Supply World
Unclaimed Business
GS
Performance(last 12 months):
#53Ranked In Retail
0 NPSUnlikely
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Review Distribution
5|1 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVT
Vaughan T
1 reviews | Active since Jan 2020
7 Aug 2025, 11:14
Graphic Supply World technicians are the Best!
I would like to give 5 stars to two of the technicians from GSW in Cape Town. Chris and Michael both helped me instantly in a very professional but friendly way. Chris gave me advise that saved me from spending unnecessary money on something that would not have worked anyway. After that I still had a technical problem (all my own fault) which Michael sorted out in less than a minute. These guys are Superstars and GSW is lucky to have them. I am a pensioner with a home-based printing business, which is my only income. My business came to a standstill last week Thursday, but between these two guys and my IT-guy, Louis from IT Supply Africa I can now work again. Thanx guys, much appreciated.
Helpful (0)
|Replies (0)VT
Vaughan T
1 reviews | Active since Jan 2020
7 Aug 2025, 11:14
Graphic Supply World technicians are the Best!
I would like to give 5 stars to two of the technicians from GSW in Cape Town. Chris and Michael both helped me instantly in a very professional but friendly way. Chris gave me advise that saved me from spending unnecessary money on something that would not have worked anyway. After that I still had a technical problem (all my own fault) which Michael sorted out in less than a minute. These guys are Superstars and GSW is lucky to have them. I am a pensioner with a home-based printing business, which is my only income. My business came to a standstill last week Thursday, but between these two guys and my IT-guy, Louis from IT Supply Africa I can now work again. Thanx guys, much appreciated.
0
Replies (0)MC
Murray C
1 reviews | Active since Jan 2020
17 Mar 2021, 12:51
Good luck dealing with GSW
Buy a printer from this company at your own peril. Once you buy a printer from them the excuses for bad service will start. I have battled to get inks from them that are not expiring, I had to eventually start importing myself. They will charge you for just sneezing in their general direction. The MD Franko has all my correspondence but still seems incapable of helping, I have no idea how this company is still in business.
Helpful (0)
|Replies (0)MC
Murray C
1 reviews | Active since Jan 2020
17 Mar 2021, 12:51
Good luck dealing with GSW
Buy a printer from this company at your own peril. Once you buy a printer from them the excuses for bad service will start. I have battled to get inks from them that are not expiring, I had to eventually start importing myself. They will charge you for just sneezing in their general direction. The MD Franko has all my correspondence but still seems incapable of helping, I have no idea how this company is still in business.
0
Replies (0)MB
Marlize B
1 reviews | Active since Jan 2020
5 Feb 2020, 14:11
Pathetic shocking customer service
Ordered ink for Mimaki printer in December 2019. But up until today have not received my clear ink. I have missed deadlines for clients because of their poor service. Their customer service suck and their operations and logistics non existent. Never ever buy a machine from them that uses LH100 ink!!
Helpful (0)
|Replies (0)MB
Marlize B
1 reviews | Active since Jan 2020
5 Feb 2020, 14:11
Pathetic shocking customer service
Ordered ink for Mimaki printer in December 2019. But up until today have not received my clear ink. I have missed deadlines for clients because of their poor service. Their customer service suck and their operations and logistics non existent. Never ever buy a machine from them that uses LH100 ink!!
0
Replies (0)