Does anyone even work at GYB?

I don't think they know what's going on in their own business. Got a voucher for them, which I was told can only be used online and not in-store... Which makes no sense.

Tried their online store and made a purchase over a week ago. (PS They are more expensive than Takealot) I waited over 7 days for my order to be delivered when their system says it takes 2-5 days for delivery. After I put in my order number for tracking, it showed "No information" and when I called them they told me they never processed my order.

So after 7 days of waiting, nothing happened and only once I called them did they process my order. They wouldn't let me collect in store and even after waiting already, they wouldn't expedite my shipping... meaning I had to now wait an additional 7 days before my order get's delivered. Having to wait 14 days for my order is just stupid, considering I live 30 minutes from their physical shop.

Just stick with Takealot or Loot, you'd be much better off.