UNPROFESSIONAL OR *******

I was helped by Greeff Properties to find a rental in Bettiesbaai in January 2023. I signed a contract in which was stated that the deposit will be invested by Greeff and the return on the investment will be paid out on termination of the contract. I terminated my contract on the 1st.of.November and.moved out on the 30th. After 7 days I made an enquiry about the payment of.the deposit. After.3 days I have still not received any feedback. I made another enquiry and was told I did not pay the deposit and.have to go back.to.my statements.to prove that it was.paid and to whom. I refused unless they were willing to cover the bank cost. After 2 day I received a message that stated that the money has been released and will pay out by the Monday. Monday, Tuesday came NOTHING!! Once again I enquiry and was then told the deposit was paid over to the owner and he is responsible for paying it back. The owner contacted me and confirmed that.this is the case. He was never.informed that the money was paid into their account. The deposit WITHOUT THE INTEREST was paid over. So who is responsible for this very unprofessional service, lack of control and who is enjoying Cristmas with my interests???? Agents are so quick to pull out the contract and rub your nose in what you are doing wrong, so why include a clause of deposit invested with interest if they do not plan to stick to the contract.