Poor service from GW Technical

This company has been a huge disappointment for me. They are the service provider for my insurer Miway (also entirely useless). I claimed for a fridge repair. They brought the fridge back with exactly the same problem, mind you we are in the middle of summer with these hot temperatures I didn’t have cold water or anything for almost 2 weeks. They took it back and brought it again with a huge dent on the door of my fridge. I called the agent Jeneatte who could not be bothered to resolve anything. I spoke to her twice to get feedback what they’ll do about the huge dent on my fridge. She always say she will ask for feedback from claims. She takes zero initiative to manage incidents. Poor communication Poor customer service Poor workmanship Extremely disheartening.

As it is my fridge is hot food in the freezer is defrosted.

Zero recommendations for this company.