Lack of Responsibility from Greencom

What started out as a good service went downhill. Greencom changed the provider from Metrofiber to Cell C - without consent. After that billing became a nightmare - their account department does not know about payment etc and when in "arrears" with Cell C all they do is point you to Cell C to sort out your own issues. They basically changed the terms of the contract and went on their merry way. Cancelled and moving providers.