1 reviews | Active since Member
Greencom and Cell C, processing your personal information without your consent
I contracted with Greencom to provide fibre to home services. The process was painful and the connectivity services extremely poor. I eventually cancelled my account. In the process I am not sure what arrangements were made between Greencom and Cell C and my account was handed over to Cell C.
I have since been receiving harassing phonecalls and communication from Cell C to pay an account I did not have with them. They've been charging me for a subscription I never signed up for.
What's even more concerning is that my personal details were shared by Greencom with Cell C without my permission.
To date I have not received any apology from either company. From Greencom, the administrator Lele Khanyile, informs me that I should take it up with Management as they decided to do the migration :0.
I will be raising this through the Regulator for data privacy. People should be made aware that their details may be shared without their consent to companies like Cell C who choose to go the route of handing you over as bad debt, when you didn't even have an account with them in the first place.