****ROACH INVESTED "VIP" RESTAURANT

I ordered a milkshake and at the bottom as the glass got emptier i ****roach was found. The manager admitted that it was a ****roach and excluded the milkshake off my bill like it was a common thing. Clearly it has happened before. I asked the waiter to explain to me what it was as i was shocked she took the plate away with the ****roach on it and threw it away and apologised for what seemed to be a common problem