GS
GreenSun Solar Energy Solutions
Claimed Business
GS
GreenSun Solar Energy Solutions
Claimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#3
in Construction & Hardware
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceWS
Wilbur S
1 reviews | Active since Jan 2020
16 Sept 2024, 11:14
Positive Experience
This company is efficient and their sales staff very knowledgeable. Aside from a Victron firmware issue (Victron's responsibility, not GreenSun's), I am happy with the solar installation. The only drawback I experienced was with the installation of the carport (upon which the solar panels are mounted.) The carport was supposed to be angled at 10 degrees but was installed at only around 3 degrees and has not been corrected.
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Wilbur S
1 reviews | Active since Jan 2020
16 Sept 2024, 11:14
Positive Experience
This company is efficient and their sales staff very knowledgeable. Aside from a Victron firmware issue (Victron's responsibility, not GreenSun's), I am happy with the solar installation. The only drawback I experienced was with the installation of the carport (upon which the solar panels are mounted.) The carport was supposed to be angled at 10 degrees but was installed at only around 3 degrees and has not been corrected.
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Horst D
1 reviews | Active since Jan 2020
15 Nov 2019, 11:44
Green Sun but cheated
Years ago GreenSun installed voltaic panels including inverter and batteries on our property. We realised that the promises they’ve made weren’t kept. So we asked them to fix the mistakes, they didn’t react. As City of Cape Town requested the registration of those systems in 2019, GreenSun started to play ignorant and criminal. It came out that they installed an inverter which (apparently) was not registered for this South African market. Although they sold the inverter to us, they presented a long procedure which has to be done. In an email, based for the quote they explained „There is a cost behind the registering though as your application needs to be sent to an engineer who creates a single-line diagram and signs-off on the application and he charges us for this service.“ … „We will need to come out and do the changes to the system to make it compliant with COCT regulations“. Based on that explanation I paid the requested amount. Later they told us that filing and submitting two pages was enough. So nobody came out, nobody measures and no engineer was involved. For those two pages and approx. 15 points of information of which we had to deliver most, we have paid R 4500. They refused to give as an invoice and refund the amount. The fact that those pretended necessary work was faked I classify this as fraud, don't you see this as criminal behaviour ???? So if I were you: don’t trust these guys and don’t give them money before they didn’t deliver the job by 100 %.
Helpful (0)
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Horst D
1 reviews | Active since Jan 2020
15 Nov 2019, 11:44
Green Sun but cheated
Years ago GreenSun installed voltaic panels including inverter and batteries on our property. We realised that the promises they’ve made weren’t kept. So we asked them to fix the mistakes, they didn’t react. As City of Cape Town requested the registration of those systems in 2019, GreenSun started to play ignorant and criminal. It came out that they installed an inverter which (apparently) was not registered for this South African market. Although they sold the inverter to us, they presented a long procedure which has to be done. In an email, based for the quote they explained „There is a cost behind the registering though as your application needs to be sent to an engineer who creates a single-line diagram and signs-off on the application and he charges us for this service.“ … „We will need to come out and do the changes to the system to make it compliant with COCT regulations“. Based on that explanation I paid the requested amount. Later they told us that filing and submitting two pages was enough. So nobody came out, nobody measures and no engineer was involved. For those two pages and approx. 15 points of information of which we had to deliver most, we have paid R 4500. They refused to give as an invoice and refund the amount. The fact that those pretended necessary work was faked I classify this as fraud, don't you see this as criminal behaviour ???? So if I were you: don’t trust these guys and don’t give them money before they didn’t deliver the job by 100 %.
0
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Sonja H
1 reviews | Active since Jan 2020
26 Oct 2018, 07:24
Greensun Cape Town a costly disappointment
We contracted Greensun here in Cape Town to install a photovoltaic system, in essence ensure our home will be off-grid, together with a 4 unit midlevel air-conditioning system, the total value of the system, close to R500,000.00. In the end, the project was never fully handed over. A snaglist wasn't attended to for over 10months - and the snags at the end remain. Flickering lights all over the house, no solution. And the air-con units kept on leaking water back into the house, causing damage. The contractor, Greensun, simply shrugged their shoulders in the end. And stopped responding all-together. We contracted an outside party to investigate the overall work delivery, and the report is an overall damning report. Sloppy, shoddy work on the air-con units to the point of willful negligence, and the contractor's inability to stand behind its work atrocious. We allowed more than enough time and communications with this company. And we are sorely disappointed. Be warned. We're happy to answer questions or give further details.
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Sonja H
1 reviews | Active since Jan 2020
26 Oct 2018, 07:24
Greensun Cape Town a costly disappointment
We contracted Greensun here in Cape Town to install a photovoltaic system, in essence ensure our home will be off-grid, together with a 4 unit midlevel air-conditioning system, the total value of the system, close to R500,000.00. In the end, the project was never fully handed over. A snaglist wasn't attended to for over 10months - and the snags at the end remain. Flickering lights all over the house, no solution. And the air-con units kept on leaking water back into the house, causing damage. The contractor, Greensun, simply shrugged their shoulders in the end. And stopped responding all-together. We contracted an outside party to investigate the overall work delivery, and the report is an overall damning report. Sloppy, shoddy work on the air-con units to the point of willful negligence, and the contractor's inability to stand behind its work atrocious. We allowed more than enough time and communications with this company. And we are sorely disappointed. Be warned. We're happy to answer questions or give further details.
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