WS
Wilbur S
Active since Oct 2018
58
Reviews
0
Industries
Reviews
58 reviews4 months ago
Hot Lies
I ordered LifeWave's patches, however when the company's courier delivered them to me, the package was hot to the touch and so were the contents. The back of the courier truck has reached very high temperatures (estimated 60°C or higher.) Since LifeWave's patches work off body heat and need to be changed every day for a new one (due to body heat "depleting" the patch's active components) because of it, the patch being exposed to heat will degrade them and render them useless. I contacted LifeWave about the issue but they didn't seem to care and even **** to me and said the patches "would be fine with high heat". Clearly the "help desk" at LifeWave is either clueless or simply lie in order not to need to take responsibility for their actions. After much frustration and insistence on my part to the company that they deal with the situation, the rather unhelpful people at LifeWave refunded me, but failed to refund me in full and so far have refused to do so. LifeWave has indicated to me absolutely zero interest in finding a solution for the overheating issue for their products during delivery. Absolutely terrible service and a company that doesn't seem to know the first thing about how to engage with its customers.
53 replies
6 months ago
Universal ***** & ****
Manufacturer of consistently päthëtïc products. Do not seem to care after I spoke to them about their terrible products multiple times. They always said they would "investigate" but it seems nothing ever comes of it. All talk and no action. I do not appreciate being rïppëd öff.
0 replies
12 months ago
Bad Cheese
I've purchased cheese from Spar for a long time, however the quality suddenly went down significantly, along with a change in colour (to the point where I could tell the good cheeses from the bad cheeses just by their colour), and so I brought this to the attention of the shopkeeper, who agreed with me about it being 'a manufacturing issue' and presumably brought it to the attention of the relevant department. I stopped buy Spar cheese for a while and then thought I'd try it again, the first two I bought were OK and were 'the right colour', however upon going back for more, the colour once again had changed and the cheese was bad. I contacted Spar via their website to complain. They didn't seem too interested in doing anything about it. Oh well, off to another shop then ...
0 replies
16 months ago
Sub-par Product
I am very disappointed with Shelly's geyser timers. I purchased two of them and they both overheated when there was no reason for them to overheat.
0 replies
19 months ago
Clueless
Clueless about their own products. I bought an Alpha Pharmacy product and there was nothing on the label and nothing included with the product about the ingredients! Upon phoning Alpha Pharmacy and inquiring about the ingredients of the medicine, and speaking to several people, NOBODY was able to answer the question. I asked why they did not include the ingredients with the product and they said they don't know why and cannot answer my question.
0 replies
19 months ago
Positive Experience
This company is efficient and their sales staff very knowledgeable. Aside from a Victron firmware issue (Victron's responsibility, not GreenSun's), I am happy with the solar installation. The only drawback I experienced was with the installation of the carport (upon which the solar panels are mounted.) The carport was supposed to be angled at 10 degrees but was installed at only around 3 degrees and has not been corrected.
0 replies
19 months ago
Firmware Problems and Promotion of Partisan Politics
The Victron system installed for me by an official Victron agent/installer, works well, except there is an issue with how the Victron hardware handles what appears to be battery balancing by the BMS of the batteries installed, even though the batteries (BYD) are officially supported by Victron. (The BMS interrupts the solar output, disconnecting it, for a few seconds and for up to almost 1 minute at a time, sometimes as frequently as every 10 minutes.) The installer has come to the conclusion: That the issue comes down to Victron firmware and that "hopefully it will be fixed". So far, that is not the case. In Victron's VRM portal, Victron promotes partisan political messaging. Politics should NOT be mixed with commercial endeavours.
0 replies
20 months ago
*******
I was informed my parcel was ready to be collected at TCG's depot (which I have to ask be used as the deliver address when companies send me things because TCG is too useless to be able to reliably deliver to my address.) I went to pick up my parcel, only to be handed and empty bag that had been opened. TCG said they would investigate and get back to me. They did not.
0 replies
20 months ago
Useless Bank
I phoned "customer care" and after waiting a long time the two agents spoke with were unable to answer my query and so I requested to be put through to the person(s) who could answer my quesiton. I was then told that "they do not take calls" because "they do not have phones" and so that they were unable to put me through to them. Capitec failed to answer my simple questions.
106 replies
22 months ago
No Information / Unable To Answer Simple Questions
I tried one of Honest Chocolate's products but didn't like it and threw it away, and so I wanted to try another one of their flavours but didn't want to potentially waste another R75 if it wasn't nice, and so I phoned Honest Chocolate using the number on the website. I inquired about their other flavours, asking if they also have a sour taste or not but the woman on the other side of the line could not answer any of my questions. She told me to phone their factory so I asked for the number and did so. The factory was helpful and the person I spoke to there helped me narrow down what my next purchase should be, and so I went back to the shop I bought the previous bar from in order to find that flavour. The shop had all the flavours except the one I was looking for, and so now I needed to find another shop to buy it from but didn't know where else these products are sold, and so I phoned Honest Chocolates again ... I phoned to ask what shops sold their product. The answer I received was, "we sell it at the café". I inquired as to where the café is the person gave me the address but did not say what town it is in, and so I asked what town the café is in and was told "Cape Town". Since I am not in Cape Town it is impractical for me go drive there just for 1 bar of chocolate and so I explained that I live in a different town and would like to know what shops sell their product. I was told, "We only sell it at the café" presumably indicating that the product was 'not sold in my town'; however, as I explained to the person on the line, "it is" since it is where I bought their product and my query was therefore, "What other shops in my town sell your product." The answer I received was, "I don't know" and Honest Chocolate didn't seem interested in selling anymore of their product, so that's where the phone call ended.
0 replies
Review Distribution
5 Star
4 (6.896551724137931%)
4 Star
2 (3.4482758620689653%)
3 Star
0 (0%)
2 Star
5 (8.620689655172415%)
1 Star
47 (81.03448275862068%)