Grid slavery!!!

Extremely terrible service! I wouldn’t recommend this company even to my worst enemy. Had a solar backup system installed by these guys. Cost an arm and a leg. The guy who did the installation did such aterrible job that our house almost caught fire! Then we had a problem with the Sunsynk inverter that crashed and was taken for repairs. For a while we were on Eskom supply until a loan inverter was organized. After that 2 batteries seized, one after the other. They were gone for over 5 months each. No loan batteries, no communication or updates from GridFreedom. When they were brought back they still have a problem! No one at GridFreedom is addressing the issue. Even the CEO and manager don’t answer their phones. Essentially we have been running on 2 batteries for the whole year. As a result, we have had no respite from loadshedding, our electricity bill has not dropped and we are left with a system that has had no appreciable return on investment. From speaking to other solar companies, we gather that the batteries GridFreedom has used (Shoto) are problematic and are not being used by a lot of the companies. So, why is GridFreedom using inferior products? And why are they not assisting their client?